Program Manager 1

ORANGE GROVE CENTER INC•Chattanooga, TN

2d•$45,000 - $47,000•Onsite

About The Position

To perform and fulfill the requirements in the ICF Interpretive Guidelines of Qualified Intellectual Disabilities Professional (QIDP) and perform other duties needed as a member of the ICF Management Team, including but not limited to coordination of staff. This role involves ensuring each client's active treatment program is integrated, coordinated, and monitored by a Qualified Intellectual Disabilities Professional (QIDP). The QIDP observes individuals, reviews data and progress, and revises programs based on individual need and performance. The QIDP ensures consistency among external and internal programs and disciplines, and that service design and delivery provides each individual with an appropriate active treatment program. The QIDP resolves discrepancies or conflicts between programmatic, medical, dietary, and vocational aspects of the individual’s assessment and program, and ensures follow-up to recommendations for services, equipment, and programs. The QIDP also ensures that adequate environmental supports and assistive devices are present to promote independence. The role includes administrative responsibilities such as consulting with the ICF Management Team, attending meetings, and preparing documents. Additionally, the position involves supervision of ICF/IID Homes, including participating in hiring/firing processes, interviewing, onboarding, evaluating job performance, and coordinating schedules for House Managers. On-call responsibilities are required for personnel oversight, and unannounced house checks are conducted. The role ensures proper staffing for direct care and active treatment, and provides support to House Managers and staff. Professional development is a key component, requiring participation in ongoing staff development and training, ensuring client confidentiality, and providing training and mentoring to others. The role requires working independently and as part of a team, completing assignments promptly, and taking initiative.

Requirements

Bachelor’s Degree in a Human Service field (including but not limited to: Sociology, Special Education, Rehabilitation Counseling, and Psychology) or Professional Category (Physical Development and Health, Nutritional Status, Sensorimotor Development, Affective Development, Speech and Language Development, Auditory Functioning, Cognitive Development, Social Development, Adaptive Behaviors and Independent Living Skills).
At least 1 year of experience working with individuals with intellectual and/or developmental disabilities required.
Fluent computer skills required.
Constant professional demeanor and dedication to improving the lives and active treatment needs of people receiving ICF services required.
Accuracy and timeliness of paperwork required.
Helpful demeanor and interactions required.
Ability to perform essential duties of driving, clerical tasks, and group home tasks.

Nice To Haves

Familiarity with behavioral management needs preferred.
At least 1 year of supervisory experience preferred.
Previous work in a group home setting desired.
Experience with prioritizing multiple tasks to completion and producing professional quality results.

Responsibilities

Integrate, coordinate, and monitor each client’s active treatment program as a Qualified Intellectual Disabilities Professional (QIDP).
Observe individuals, review data and progress, and revise programs based on individual need and performance.
Ensure consistency among external and internal programs and disciplines.
Ensure service design and delivery provides each individual with an appropriate active treatment program.
Resolve discrepancies or conflicts between programmatic, medical, dietary, and vocational aspects of the individual’s assessment and program.
Ensure follow-up to recommendations for services, equipment, and programs.
Ensure adequate environmental supports and assistive devices are present to promote independence.
Schedule Individual Support Plan (ISP) meetings.
Collect Risk Assessments and Comprehensive Functional Assessments for implantation into the ISPs.
Collect all other information for the ISP.
Create ISPs and present them to Circle of Supports (COSs) for final approvals.
Send Final ISPs to ICF Administration Assistant for distribution.
Ensure completion of Implementation Plans for goals and objectives.
Create Data tracking Sheets for goals and objectives.
Create Monthly summaries with review of progress on goals and objectives.
Monitor and revise Implementation Plans for goals and objectives.
Monitor and revise Data Tracking Sheets for goals and objectives based on monitoring, monthly reviews, daily notes, and site visits.
Consult with ICF Management Team on a regular basis regarding operation and treatment needs of ICF clients.
Attend and Participate in ICF Coordinator Meetings and House Manager meetings.
Attend and Participate in Human Rights Committee (HRC) Meetings monthly.
Prepare & submit documents in advance of meetings as requested by HRC facilitator or chairperson.
Attend Accreditation Meetings and ICF Survey Exit Conferences.
Participate in the hiring and firing process of ICF House Managers & Assistant House Managers.
Assist with interviewing and on-boarding House Managers and house staff as needed.
Evaluate job performance and provide feedback to staff on a regular basis.
Coordinate vacation, schedules, time sheets, and other paperwork for ICF House Managers.
Participate in a rotating 24 hour on-call system to ensure personnel oversight on evenings, nights, holidays and weekends.
Complete unannounced house checks.
Ensure proper staffing to provide direct care and active treatment in the homes as outlined in the staffing plan.
Support House Managers and house staff through the securing of an adequate number of trained personnel to meet required staffing ratios.
Spend time in each home at least twice a week to ensure active involvement with staff, clients, and families.
Perform all other duties as assigned and as needed to support the overall needs of the ICF department.
Participate in on-going staff development and training in both formal and informal settings.
Receive training in their own discipline and other disciplines as necessary.
Ensure the confidentiality and protection of client records and the rights of each person supported.
Provide training & mentoring to others.
Work both independently and as a member of the ICF Management Team.
Complete assignments promptly and take initiative in making improvements.
Actively support their team & leadership in a professional manner.
Attend meetings, trainings, and conferences.