Program Management Residential Supervisor

Sevita • Berlin, NJ

3d

About The Position

The Program Management Residential Supervisor supervises and coordinates day-to-day activities, appointments, programs, and services for individuals receiving support. The role oversees daily program operations and Direct Care Staff schedules, ensures staff onboarding and ongoing training, and contributes input to personnel decisions. The supervisor also maintains relationships with families, guardians, case managers, and referral agents; advocates on behalf of individuals receiving care; and monitors their comfort and safety while ensuring living environments and program activities comply with regulatory requirements.

Requirements

• Bachelor’s degree in Human Services.
• Current CPR and First Aid.
• Valid driver’s license, car registration, and auto insurance.
• Licensure as required by the state.
• Strong attention to detail and organizational skills, with the ability to multitask and meet deadlines.
• Effective communication skills to manage relationships.
• Reliable and responsible attitude and a compassionate approach.
• Commitment to quality.

Nice To Haves

• One to two years of experience preferred, or an equivalent combination of education and experience.
• Other education and experience as required by the state.

Responsibilities

• Supervise and coordinate day-to-day activities and appointments for individuals receiving support, including implementing programs and services.
• Coordinate, supervise, and maintain daily activities and schedules for Direct Care Staff.
• Oversee the daily operation of the program.
• Ensure onboarding, orientation, and ongoing training are delivered.
• Provide input and feedback on hiring, corrective action, performance evaluations, and termination decisions.
• Foster positive relationships with case managers and referral agents, and advocate on behalf of individuals receiving care.
• Maintain relationships with families and guardians, and implement individual satisfaction enhancement plans.
• Monitor the comfort and safety of individuals served.
• Ensure living environments and program activities comply with regulatory requirements.

Benefits

• Full compensation and benefits package for full-time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Rewarding work impacting the lives of those served, alongside a team of coworkers.
• Job security with nationwide career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager