Program Leader I - Human Resources

Northwestern Memorial Healthcare • Chicago, IL

22h • $32 - $45

About The Position

The Program Leader I, HR reflects Northwestern Medicine’s mission, vision, and values; follows its Code of Ethics and Corporate Compliance Program; and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The role provides planning, support, and overall coordination of health system employee programs.

For Employee Programs, the position builds programs that foster positive engagement and appreciation; updates program guidelines and procedures; manages department intranet or vendor e-commerce pages; maintains vendor relationships; coordinates with HRIS and vendor IT teams; and supports budgets, purchasing, and invoice processing. The role also plans and coordinates employee events across the health system, working with senior leaders and administrative staff on logistics and communications.

Program oversight is assigned by the manager and may include employee milestone initiatives, milestone data reporting and optimization, gift sourcing and fulfillment, HR recognition events, internal marketing and administration of employee awards, and new-hire experience initiatives such as Day One orientation. The position requires travel to designated Northwestern Medicine locations.

Requirements

• Bachelor’s degree.
• Analytical skills.
• Effective written and verbal communication skills.
• Proven software competencies, including the MS Office Suite.
• Ability to travel to designated Northwestern Medicine locations.

Responsibilities

• Communicate and collaborate effectively with all levels of management and employee groups in diverse settings.
• Maintain and respond to employee inquiries, requests, and reports in a timely and considerate manner.
• Run reports and apply analytical skills to support departmental improvement projects.
• Develop data and process solutions and support the creation, measurement, and reporting of departmental metrics.
• Track progress, monitor timelines, and provide administrative support for department initiatives.
• Adapt work methods to new information, changing conditions, customer needs, and team requirements; build trust with customers and team members.
• Build employee programs that foster positive engagement and a culture of appreciation.
• Update guidelines, processes, and procedures for employee programs, events, and activities.
• Manage and improve department intranet pages or vendor e-commerce websites to communicate effectively with the workforce.
• Build and maintain positive relationships with external vendors and coordinate with HRIS and vendor IT teams.
• Assist with developing and monitoring departmental and fund budgets, and identify and report variances to managers.
• Create purchase orders and process invoices and check requests.
• Schedule and coordinate employee events and activities across the health system, including room scheduling, catering, audiovisual support, and preparation and distribution of communications.
• Communicate and coordinate with senior leadership and their administrative support to ensure event alignment.
• Represent Northwestern Medicine professionally at appropriate internal and external employee-engagement events.
• Develop and improve employee milestone initiatives, which may include service anniversaries, annual gifts, retirement acknowledgments, and employee tributes.
• Own reporting and optimization of employee data within the assigned milestone scope and coordinate milestone gift sourcing, acquisition, messaging, and fulfillment.
• Plan and execute HR employee recognition events, including annual Town Halls and system award presentations or receptions.
• Oversee internal marketing of system-based employee awards, lead recipient selection, and coordinate award fulfillment.
• Lead system initiatives supporting the new-hire experience, including Day One orientation events and resources.
• Perform other duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• Benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level