Program Leader I - Human Resources

Northwestern Memorial Healthcare • Chicago, IL

21h • $32 - $45

About The Position

The Program Leader I, HR reflects Northwestern Medicine’s mission, vision, and values; follows its Code of Ethics and Corporate Compliance Program; and complies with relevant policies, procedures, guidelines, and regulatory and accreditation standards. The role provides planning, support, and overall coordination for health system employee programs and leads initiatives that support the new-hire experience, including the Day One orientation event held downtown approximately every two weeks.

The position supports employee engagement and appreciation programs, updates their guidelines and procedures, and may manage internal intranet pages or vendor e-commerce websites. It coordinates with vendors, HRIS, and vendor IT teams; assists with budgets and purchasing; and plans employee events across the health system. Depending on assignments from the manager, program oversight may include employee milestones, recognition events and awards, and new-hire orientation.

Requirements

• Bachelor’s degree.
• Analytical skills.
• Effective written and verbal communication skills.
• Proven software competencies, including the MS Office Suite.
• Ability to travel to designated Northwestern Medicine locations.

Responsibilities

• Communicate and collaborate effectively with management and employee groups in diverse settings.
• Maintain employee inquiries, requests, and reports, and respond in a timely and considerate manner.
• Run reports and apply analytical skills to support departmental improvement projects.
• Develop data-process solutions and support the creation, measurement, and reporting of departmental metrics.
• Track progress and timelines and provide administrative support for department initiatives.
• Adapt work methods to new information, changing conditions, customer needs, and team-building needs; build trust with customers and team members.
• Build employee programs that foster positive engagement and a culture of appreciation.
• Update guidelines, processes, and procedures for employee programs, events, and activities.
• Design, manage, and improve departmental intranet pages or vendor e-commerce websites to communicate with the workforce.
• Build and maintain relationships with external vendors, and coordinate with HRIS and vendor IT teams.
• Assist with developing and monitoring departmental and fund budgets, and identify and report variances to managers.
• Create purchase orders and process invoices and check requests.
• Schedule and coordinate employee events and activities across the health system, including room scheduling, catering, audiovisual support, and preparation and distribution of communications.
• Represent Northwestern Medicine at appropriate internal and external employee-engagement events.
• As assigned, develop and enhance employee milestone initiatives, maintain and optimize related employee data reporting, and coordinate milestone gift sourcing, acquisition, messaging, and fulfillment.
• Plan and execute HR employee recognition events, including annual Town Halls and system-award presentations or receptions, and coordinate recognition celebrations.
• Oversee internal marketing of system-based employee awards, lead recipient selection, and coordinate award fulfillment.
• Lead initiatives supporting the new-hire experience, including Day One orientation events and resources.
• Perform other duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level