Program Lead / Responsable de programme
About The Position
At Healthcare Excellence Canada (HEC), we believe great things happen when purpose meets passion. Our bright, determined, and enthusiastic team is on a mission to shape a future where everyone in Canada has safe and high-quality healthcare. We balance high performance with joy at work. We show up as our best selves because we know that’s how we make a real difference. When you join HEC, you’re joining a team that collaborates with patients, caregivers, and healthcare professionals across the country to turn proven innovations into lasting improvements in care. Together, we spread and scale quality and safety improvements, strengthen capacity and collective leadership, and catalyze policy and practice change to make healthcare better for all Canadians. If you’re inspired by impact, energized by teamwork, and ready to help transform Canada’s healthcare system, apply to the position below and join HEC!
Requirements
- Bachelor’s degree in healthcare improvement, health policy, public health, epidemiology, community health, or a related field; or equivalent education and/or work experience is required.
- Minimum of three (3) years progressive experience is required.
- Bilingual in French and English is preferred (English communication skills at Advanced “C” level required).
Nice To Haves
- A demonstrated ability working in health and healthcare.
- Highly developed interpersonal and problem-solving skills.
- Excellent project management skills including the ability to plan and the ability to collaborate with other teams and across the organization.
- Excellent oral and written communication skills.
- Demonstrated time management skills. Well organized and attentive to detail.
- Professional tact and diplomacy and confidentiality required.
- Ability to work well in a dynamic and highly motivated team.
- Ability to work in many technological systems to support program delivery.
Responsibilities
- Supports the project management and system delivery needs of HEC’s programs, including design and delivery of project timelines, milestones, activities, tracking, and monitoring to ensure proper follow up and completion of deliverables.
- Works with team members, and external partners, to design and deliver program curriculum, including both virtual and in-person workshops.
- Conducts regular analyses of team participation and deliverables including attending webinars and education sessions.
- Analyzes, synthesizes, and/or creates summary report of deliverables.
- Participates on calls connected to program area; maintains meeting minutes with concise summaries and action items.
- Assists with the development of improvement resources, products and tools that facilitate the delivery of HEC’s improvement approach to its improvement teams and partners.
Benefits
- Competitive salary with a bilingual bonus (if applicable)
- Full access to our comprehensive benefits package on the 1st day of employment
- Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
- Holiday break closure in December between Christmas Day and New Year’s Day
- Generous vacation and personal leave plans
- A defined benefit pension plan with the CAAT Pension Plan
- Employee and Family Assistance Programs
- Fitness and Wellness Allowance
- Remote Work/Parking Allowance
- Paid professional association fees
- Educational and development opportunities
- On site (Ottawa) gym and complimentary coffee/tea
- Social activities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
