Program Intern

BCFS Health & Human Services•Lufkin, TX

About The Position

The Program Intern assists program staff and clients in preparing for independent living. The role supports training classes using an activities-based curriculum to teach independent living skills and connects clients with resources to help them transition into adulthood. This is an unpaid, part-time internship intended for a student in a human services program. Students must remain enrolled in a graduate-level internship or practicum course throughout the internship and maintain liability insurance for its duration. No prior experience is required.

Requirements

Be a bachelor’s- or master’s-level student in a human services program.
No prior experience is required.
Provide proof of work eligibility upon request.
Pass pre-employment and biennial criminal background and motor vehicle checks; fingerprints are required if the applicant has lived out of state within the past five years.
Remain enrolled in a graduate-level internship or practicum course throughout the internship experience.
Maintain liability insurance throughout the internship or practicum experience.
Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
Communicate effectively in written and spoken English.
Work effectively in a fast-paced environment.
Maintain the computer literacy needed for the position.
Work independently without intensive supervision and as part of a multidisciplinary team.
Travel as needed.
Be authorized to work for any employer in the United States; the employer cannot sponsor or take over sponsorship of an employment visa.

Responsibilities

Assess clients’ needs and provide emotional support and advocacy.
Connect clients with available resources and provide case management support.
Prepare presentations and facilitate groups on mental and behavioral health awareness for community partners, sister programs, schools, parents, and youth.
Build connections with young adults and at-risk families.
File documentation and enter required data into Salesforce within 72 hours of client service.
Manage assigned projects.
Report suspected abuse or neglect to the Program Director and appropriate state and county enforcement agencies.
Meet deadlines required by the Program Director and state and federal partners.
Maintain a schedule for office visits and events.
Establish and maintain professional relationships with clients and community partners.
Attend and participate in staff meetings, in-service training, and case consultations.
Participate in assigned community events, resource fairs, and activities.
Implement BCFS safety protocols, including evacuating with youth and staff during an emergency.
Maintain confidentiality regarding the service population and program operations.
Follow BCFS HHS professional and ethical standards, including respectful conduct and compliance with the dress code.
Meet applicable federal and state regulatory guidelines and standards and annual service goals, including providing case management to assigned clients per semester.
Meet with the Program Director for one hour weekly as required by the university.
Enter case management sessions, action plans, and 90-day follow-ups in Salesforce within 72 hours of client contact.
Submit monthly reports as specified by the Program Director.
Present a final research project to the program team during case consultation.
Perform other duties as assigned per grant requirements.