Program Intern

BCFS Health and Human Services•Lufkin, TX

About The Position

The Program Intern assists program staff and clients in preparing for independent living. The program provides activity-based training classes to teach independent living skills and connects clients with resources needed to transition into adulthood. This is an unpaid, part-time internship for students enrolled in a graduate-level internship or practicum course. Interns must maintain liability insurance throughout the internship and meet with the Program Director for one hour each week as required by their university. The role includes providing case management to assigned clients per semester, completing a final research project, and presenting it to the program team during case consultation. Travel may be needed.

Requirements

  • Be a Bachelor- or Master-level student in a human services program.
  • Have no prior experience; prior experience is not required.
  • Be enrolled in a graduate-level internship or practicum course throughout the internship experience.
  • Maintain liability insurance throughout the internship or practicum experience.
  • Provide proof of work eligibility upon request.
  • Pass pre-employment and biennial criminal background and motor vehicle checks; fingerprints are required if the applicant has lived out of state within the past five years.
  • Communicate effectively in spoken and written English.
  • Demonstrate computer literacy sufficient to perform the role’s responsibilities.
  • Work effectively and without intensive supervision, independently and as a member of a multidisciplinary team.
  • Work in a fast-paced environment.
  • Respond sensitively and competently to the cultural and socioeconomic characteristics of the service population.
  • Be authorized to work for any employer in the United States; visa sponsorship is not available.

Responsibilities

  • Assess clients’ needs and provide emotional support and advocacy.
  • Connect clients with available resources and provide case management support.
  • Prepare presentations and facilitate groups on mental or behavioral health awareness for community partners, sister programs, schools, parents, and youth.
  • Build connections with at-risk young adults and families.
  • File documentation and enter required data into Salesforce within 72 hours of client service or contact.
  • Manage projects as assigned.
  • Report suspected abuse or neglect to the Program Director and appropriate state and county enforcement agencies.
  • Meet deadlines required by the Program Director and state and federal partners.
  • Maintain a schedule for office visits and events.
  • Develop and maintain professional relationships with clients and community partners.
  • Attend and participate in staff meetings, in-service training, and case consultations.
  • Participate in community events, resource fairs, and activities as assigned.
  • Implement BCFS safety protocols, including evacuating with youth and staff in an emergency.
  • Maintain confidentiality regarding the service population and program operations.
  • Follow BCFS HHS professional and ethical standards, including respectful conduct and compliance with the dress code.
  • Meet applicable federal and state regulatory guidelines and standards, and meet annual service goals, including providing case management to assigned clients per semester.
  • Submit monthly reports as specified by the Program Director.
  • Present a final research project to the program team during case consultation.
  • Travel as needed.
  • Perform other duties as assigned per grant requirements.
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