Program Intern, Product Design

Pilot Company • Knoxville, TN

1d • Onsite

About The Position

Pilot Company is seeking a Product Design Intern to join their team in Knoxville, Tennessee, for the summer of 2027. This internship offers the chance to gain experience designing digital experiences for millions of users across their mobile app, website, and retail technology platforms. The intern will support the development of new features under the guidance of experienced Product Designers. The role involves supporting the design and enhancement of user experiences across Pilot's digital platforms, bringing new features from concept to execution. The intern will collaborate with designers, researchers, product managers, and developers to create user-centered solutions. This is an opportunity to learn practical UX/UI design principles and grow within a supportive team.

Requirements

• Currently pursuing an undergraduate degree in Graphic Design, Product Design, Information Sciences, or a related field.
• Proficiency in Figma is essential.
• Experience with Adobe Creative Suite, including Photoshop and Illustrator, is required.
• A coachable mindset with the ability to accept and apply feedback constructively.
• Strong communication and collaboration skills.
• Curiosity, creativity, and a passion for designing solutions that put users first.
• A strong portfolio (or shareable PDF) demonstrating design thinking, self-motivated projects, and a genuine passion for design.
• Individuals who are driven, reliable, authentic, and welcoming.

Nice To Haves

• Experience with motion design tools such as After Effects or Figma Motion is a plus.

Responsibilities

• Support digital product design: Contribute to the design of new features and enhancements across Pilot's mobile app, website, and retail technology platforms.
• Create user-centered experiences: Help design intuitive interfaces and user journeys that improve the experience for guests and end users.
• Collaborate across the product lifecycle: Work closely with designers, product teams, and developers to bring concepts and designs to life.
• Apply research and insights: Leverage user feedback, design principles, and industry best practices to help create effective design solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree