Program Instructor, Active Older Adults

YMCA of Greater Cleveland•Warrensville Heights, OH

22d

About The Position

The Program Instructor, Active Older Adults (AOA), supports the YMCA’s mission of strengthening community through youth development, healthy living, and social responsibility. The instructor leads AOA-appropriate programs and branch activities, implements program plans, and supervises activities in program areas. The role also involves interacting with members to promote satisfaction, sales, and retention; supporting AOA events; and maintaining clean, orderly, and safe program areas. The instructor plans culturally relevant activities consistent with YMCA values, models relationship-building skills, and follows YMCA policies, including child abuse prevention and emergency procedures.

Requirements

High school diploma or GED.
At least one year of experience in programming or program growth.
CPR and First Aid certification and safety training, required within 30 days of hire.
Adhere to Bloodborne Pathogen standards and attend annual training.
Experience with computers and cell phones or other smart devices.
Ability to instruct or lead assigned classes or teams when instruction is unavailable.
Strong customer service skills.
Excellent verbal and written communication skills.
Self-motivated team player.
Commitment to the YMCA mission, cause, values, and ethics.
Ability to work effectively with people of different backgrounds, abilities, opinions, and perceptions.
Willingness and ability to act as a mandated reporter for suspected child abuse or neglect.
Ability to use a computer for extended periods and communicate using a computer and phone or smart device.
Ability to sit, reach, move around the work environment, and occasionally lift or move up to 50 pounds.
Required vision and hearing abilities, including close and distance vision, adjusting focus, perceiving sounds at normal speaking levels, and receiving and conveying detailed spoken information.
Ability to work in a moderately noisy environment, multitask in a changing environment, and travel as required.
May need to work outdoors and occasionally encounter inclement weather.

Nice To Haves

Associate degree.
Experience in Active Older Adult programming.

Responsibilities

Lead AOA activities and arrive prepared and on time with appropriate materials, equipment, and attire.
Work with YMCA leadership to facilitate, market, and organize AOA events.
Provide additional staffing support for AOA programming and events under the guidance of the AOA Coordinator or other designated branch leadership.
Manage AOA program rosters and program balances.
Maintain positive rapport with participants and patrons, learn participants’ names, encourage conversation, and promote member interaction.
Plan and implement culturally relevant AOA program activities consistent with YMCA values.
Maintain program safety, disinfecting, and cleanliness standards; identify, communicate, and address hazards.
Attend staff meetings and trainings as requested.
Follow YMCA policies and procedures, including those for medical and disciplinary situations, child abuse prevention, and emergencies.
Inform supervisors and coworkers of concerns, dilemmas, and updates during working hours.
Leave program areas safely closed down, with equipment and materials cleaned and returned to their proper places.
Set up and break down AOA programming in advance and afterward.
Encourage member involvement in YMCA programs, events, and the Annual Campaign.
Engage positively with members, volunteers, and staff while demonstrating YMCA core values.
Serve as a mandated reporter and follow the child abuse and neglect reporting process when there are signs or suspicions of abuse or neglect.