Recreation Leader-Active Adults Centers

City of Raleigh North Carolina•Anne Gordon Center for Active Adults, NC

About The Position

As a Recreation Leader at an Active Adult center, you will help provide exceptional recreation experiences for patrons age 50 and better. You will often be the first point of contact for patrons, process transactions, and answer questions about the facility and its programs. Recreation Leaders assist facility leadership with the overall management and operation of the facility and its programs, including after-hours event rentals. They are considered essential staff and may supervise the facility when a full-time staff member is absent. Employees receive extensive training, including CPR and First Aid.

Requirements

  • Must be at least 18 years of age.
  • Experience working in a customer service setting.
  • Ability to move around and lift at least 30 pounds.
  • Ability to perform the physical activities described, including climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.

Nice To Haves

  • Experience in a recreation setting.

Responsibilities

  • Provide outstanding customer service to the public through various communication methods.
  • Become familiar with the facilities and City of Raleigh programs.
  • Process program registrations.
  • Collect and handle fees in accordance with City of Raleigh cash-handling policies and procedures.
  • Maintain records using Excel, Word, Publisher, Rec Trac Software, and general filing systems.
  • Help maintain and clean the facility as needed.
  • Move, stack, and place tables and chairs around the facility.
  • Prepare attendance reports and distribute evaluations to patrons.
  • Supervise program check-in and check-out procedures.
  • Provide feedback regarding program goals and objectives.
  • Create activity schedules.
  • Develop and distribute promotional and marketing information.
  • Assist facility leadership with facility and program operations, including after-hours event rentals.
  • Supervise the facility in the absence of a full-time staff member, as needed.
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