Program Information Coordinator, Admissions (1591)

Idaho State University•Pocatello, ID

1d•Onsite

About The Position

The Program Information Coordinator manages, implements, and maintains automated records systems and serves as a functional expert on the database systems used by the Office of Admissions. The position assists the Associate Director of Admissions in ensuring data integrity and advises on system and business processes that support uniformity and accuracy of data between Recruit CRM and Banner. It creates edit reports to identify and correct data errors and collaborates with departments and stakeholders to maintain accurate admissions data. The role requires strong computer and internet research skills, flexibility, and excellent interpersonal communication. This is an on-campus position in Pocatello and is not eligible for remote work. It reports to the Associate Director of Admissions. The position is not eligible for new visa sponsorship; candidates with valid U.S. work authorization may be considered.

Requirements

Demonstrated knowledge of manual and automated record management systems.
Experience using a personal computer for data management and statistical analyses.
Experience interpreting and applying laws, rules, and procedures.
Experience performing liaison activities to deal with individuals or resolve conflicts in a work setting.
Some knowledge of personal computer trends, capabilities, and terminology.
Strong computer and internet research skills, flexibility, and excellent interpersonal communication.

Responsibilities

Use edit reporting tools such as Advanced Find, Argos Reports, and other tools to regularly audit data in Recruit CRM and Banner.
Create and maintain dashboards and system views for Admissions staff in Recruit CRM.
Troubleshoot common errors found in Recruit CRM and Banner for Admissions staff.
Assist the Associate Director of Admissions with developing and implementing operating policies and procedures related to data systems used by the Office of Admissions.
Update and maintain the Undergraduate Admissions Business Process manual and office training materials.
Work with office staff and the Associate Director of Admissions to regularly review business practices for process efficiency and data uniformity.
Collaborate with the Assistant Director of Admissions Systems and Data Analytics and Information Technology personnel as needed to ensure data integrity in Recruit CRM and Banner.
Maintain close contact with other departments and agencies to maintain data integrity and advise on corrective solutions when problems are found.
Provide training for office staff on system usage.
Perform other duties as assigned.