Program Information Coordinator, Admissions (1591)

Idaho State University

3d•Onsite

About The Position

The Program Information Coordinator manages, implements, and maintains automated records systems; serves as a technical program expert; and performs liaison duties with internal and external customers. In the Admissions Office, this position is a functional expert on database systems and assists the Associate Director of Admissions with data integrity. The role advises on system and business processes that support uniform and accurate data between Recruit CRM and Banner, creates edit reports to identify and correct data errors, and collaborates with other departments and stakeholders to maintain accurate admissions data. The position requires computer and internet research skills, flexibility, and excellent interpersonal communication. It reports to the Associate Director of Admissions and is an on-campus position in Pocatello that is not eligible for remote work. The role is not eligible for new visa sponsorship; candidates who already have valid U.S. work authorization may be considered.

Requirements

Experience demonstrating good knowledge of manual and automated record management systems.
Experience using a personal computer for data management and statistical analyses.
Experience interpreting and applying laws, rules, and procedures.
Experience performing liaison activities to deal with individuals or resolve conflicts in a work setting.
Some knowledge of personal computer trends, capabilities, and terminology.
Candidates must already hold valid U.S. work authorization; new visa sponsorship is not available.

Responsibilities

Use edit reporting tools such as Advanced Find, Argos Reports, and other tools to regularly audit data in Recruit CRM and Banner.
Create and maintain dashboards and system views for Admissions staff in Recruit CRM.
Troubleshoot common Recruit CRM and Banner errors for Admissions staff.
Assist the Associate Director of Admissions with developing and implementing operating policies and procedures for data systems used by the Office of Admissions.
Update and maintain the Undergraduate Admissions Business Process manual and office training materials.
Work with office staff and the Associate Director of Admissions to review business practices regularly and support efficient processes and uniform data.
Collaborate with the Assistant Director of Admissions Systems and Data Analytics and Information Technology personnel as needed to ensure data integrity in Recruit CRM and Banner.
Maintain contact with other departments and agencies to support data integrity and advise on corrective solutions when problems are found.
Train office staff in system usage.
Perform other duties as assigned.