Program Implementation Manager, Global Mobility & Immigration

Turner Construction Company•New York, NY

About The Position

The Program Implementation Manager supports the standardization and implementation of Turner’s Global Mobility & Immigration (GMI) programs, processes, and operating practices. The role translates approved GMI strategies, policies, and future-state designs into practical standards, implementation plans, tools, and repeatable processes. It uses program data and insights to establish baselines, identify trends and behavior patterns, measure outcomes, and inform decisions. The position coordinates with internal stakeholders and external service providers to support adoption, continuous improvement, technology enablement, scalable delivery, and improved employee experiences. The role is based in the Headquarters division, with the project location listed as New York, NY. Travel is limited and listed as 20–30%. The role is salaried exempt and classified as experienced. The position regularly works in an office setting, where noise is usually quiet to moderate, and requires compliance with company safety policies, procedures, and applicable laws.

Requirements

Bachelor’s degree from an accredited program in Human Resources, Business, Organizational Development, Data Analytics, Information Systems, or a related field, with approximately four years of relevant experience; or an equivalent combination of education, training, and experience.
Experience implementing and assessing business processes, standards, or programs, with the ability to convert approved direction into practical plans and repeatable execution.
Understanding of process mapping, workflow optimization, and continuous improvement; ability to identify barriers, facilitate structured problem solving, and implement practical improvements.
Project management skills, including the ability to manage assigned workstreams, dependencies, milestones, and competing priorities.
Experience supporting change adoption, training, and stakeholder enablement.
Analytical and problem-solving skills, including working with multiple data sources, establishing baselines, interpreting trends, and turning findings into actionable recommendations.
High degree of integrity and ability to maintain confidential information and exercise discretion.
Professional written and verbal communication skills, including the ability to facilitate discussions, build alignment, and clearly communicate implementation requirements to stakeholders.
Hands-on and proactive approach, and comfort working in a dynamic environment.
Intellectual curiosity and ability to learn new processes, systems, and technologies quickly.
Proficient computer skills, including Microsoft Office applications and advanced Excel skills.
Familiarity with HRIS-related systems and reporting or database tools such as Power BI or Tableau.
Ability to travel on a limited basis; the posting also lists travel involved as 20–30%.
Ability to meet the position’s physical demands, including regularly lifting or moving up to 10 pounds and occasionally up to 25 pounds.

Nice To Haves

Global Mobility Specialist (GMS) certification from Worldwide ERC.
Exposure to mobility technology, automation, or AI-enabled tools.

Responsibilities

Implement approved GMI processes, protocols, tools, templates, and operating practices, translating approved policies and program designs into implementation plans for repeatable execution.
Execute assigned GMI workstream activities, benchmarking, policy and program implementation, technology roadmap activities, and initiatives requiring standards, implementation, data, or operational analysis.
Gather stakeholder feedback; document current- and future-state processes; identify gaps, barriers, and opportunities to reduce manual work and improve consistency, efficiency, scalability, and employee experience through automation, analytics, and AI-enabled tools.
Handle sensitive employee and program data with integrity and discretion while contributing to an employee-focused, collaborative, solutions-oriented service environment.
Establish baselines and KPIs for reporting, and coordinate tracking of GMI program milestones and dependencies.
Gather data, apply standard definitions and reporting logic, and analyze trends, utilization, costs, service performance, and behavior patterns to inform program and process decisions.
Develop understanding of GMI policies and programs; attend team meetings; prepare content summaries for stakeholder communications by GMI leadership; and develop training materials for stakeholder adoption.
Maintain accurate program records, support audit readiness and control reviews, and identify and escalate material data issues as appropriate.
Support evaluation and adoption of GMI technology and tools, including requirements gathering, workflow design, data validation, testing, issue tracking, and implementation follow-through.
Maintain vendor service-level agreements and performance measures aligned with KPI reporting and program scorecards; recommend issue resolutions to GMI leadership and track corrective actions.
Facilitate working sessions and communicate implementation requirements and progress clearly to varied stakeholders and audiences.
Coordinate across internal teams, including GMI, Human Resources, Information Services, Finance, Payroll, Tax, and Legal, and with external providers.
Perform other activities, duties, and responsibilities as assigned.