Program Evaluation and Optimization Manager

State of Colorado•Denver, CO

21h•Hybrid

About The Position

The Office of Civil and Forensic Mental Health (OCFMH) Data and Evaluation Team supports Mental Health Hospitals, the Forensic Services Division, Mental Health Transitional Living Homes, and other divisions through research and routine and ad hoc statistical and analytical reporting for management, regulators, and external stakeholders. This position directs and manages the team’s work, including planning, developing, implementing, and facilitating projects and objectives. The role conducts and oversees data analysis, research, evaluations, reporting, and data-integrity practices related to clinical and operational performance. The manager communicates findings and project status to OCFMH and CDHS leadership, supervises analysts and data-management professionals, and ensures projects meet milestones and deadlines. The position collaborates with internal teams, state agencies, stakeholders, and customers to develop data systems, analytical methods, dashboards, queries, and reports. It also supports fiscal operating budgets and legislative funding initiatives, and ensures that statistical methods and outputs align with applicable policies, procedures, and state and federal regulations. The position is hybrid, with a minimum of two days on-site and three days remote; these arrangements may change. Applicants must be current Colorado residents and remain Colorado residents throughout employment. In-state travel may be required.

Requirements

Eight years of relevant experience managing a team; coordinating strategy and actions for performance metric plans; data analysis; creating implementation and project plans; developing key metrics; process improvement; and documentation, or a closely related field.
Alternatively, a combination of education in Healthcare Administration, Business, Data Analytics, or a closely related field and/or relevant experience in the listed areas, totaling eight years.
Current Colorado residency at the time of application and continued residency in Colorado throughout employment.
Ability to complete a standard background check and reference check.
May be required to undergo TB testing upon hire or comply with other public health mandates, including vaccines, as specified by the State of Colorado.
May be required to travel in-state to Pueblo, CMHHIP, downtown Denver, or CMHHIFL.
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose this on the application, explain why it should not disqualify them, and provide their prior employee number.

Nice To Haves

Experience managing and mentoring teams.
Experience working across multiple teams and systems.
Experience with health or patient data.
Experience with electronic health records.
Relevant years of State service experience.

Responsibilities

Direct and manage all aspects of the OCFMH Data & Evaluation Team, including planning, developing, implementing, and facilitating projects and objectives.
Conduct and oversee in-depth data analytics and investigations of systemic issues and questions.
Provide verbal and written communications for OCFMH Leadership and CDHS Senior Leadership.
Ensure assigned projects and reports meet milestones and deadlines, and notify appropriate leadership of delays, variances, or unforeseen miscalculations.
Participate in and coordinate development of system changes that support successful outcomes.
Lead ongoing improvements, enhancements, updates, and modifications to existing analyses, reports, and data results.
Collaborate with OCFMH Leadership on fiscal operating budgets and legislative initiatives for new capital and operating funding requests.
Oversee tactical planning, research, and data integrity for the OCFMH Data & Evaluation Team.
Guide collaboration with OCFMH, Mental Health Hospital, and internal staff to develop new data collection systems, analytical approaches, and report outputs.
Interpret results using inferential and descriptive statistical principles and theories, and provide possible explanations for data variances.
Coordinate with the BITS/HIT Team to develop analytics, data extractions, and queries for clinical-performance reporting to regulatory entities.
Supervise analysts and data-management professionals and explain analysis-strategy advantages and disadvantages to leadership.
Produce and oversee quantitative and qualitative evaluations, analyses, narrative reports, graphs, and interpretations of clinical and operational performance.
Establish quality processes and tools and engage team members and end users in creating, developing, and maintaining dashboards and other analytical tools.
Use scientific methods and standardized statistical practices to research and report on mental health and substance abuse matters involving the Mental Health Hospitals, Forensic Services Division, Mental Health Transitional Living Homes, and their patient populations.
Coordinate with data-collection staff, stakeholders, customers, and other state agencies as required.
Ensure appropriate statistical methodologies are applied and analytical systems and outputs align with applicable policies, regulations, procedures, and forms.
Support positive customer-focused relationships and ensure staff participation in relevant group discussions and committee meetings.
Oversee production of data for the R2E performance indicator system, consent decree mandates, WPSHA, Federal Block Grants, 27-65 audit teams, and other regulatory and key performance indicators.
Lead and supervise staff in a professional manner.

Benefits

PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401(k) and 457 plans.
Medical and dental health plans.
Employer-supplemented Health Savings Account.
Paid life insurance.
Short- and long-term disability coverage.
11 paid holidays per year, plus vacation and sick leave.
State of Colorado Employee BenefitHub Resource Center.
Employee Wellness program.
Work-life programs, including flexible schedules and training.
Remote work arrangements for eligible positions.
Some positions may qualify for the Public Service Loan Forgiveness Program.