Program Enrollment Specialist

GT Independence Careers • Asheville, NC

7d

About The Position

The Program Enrollment Specialist conducts face-to-face and virtual enrollments for consumers receiving financial management services through the self-direction model of care. The specialist advocates for and promotes self-direction by educating consumers and helping them understand the model. The role also involves working with consumers’ circles of support, including families and guardians, and conducting outreach to community partners and referral sources to support enrollment growth and service accessibility.

Requirements

• One year of experience in a related field.
• Knowledge of administrative and clerical procedures and systems, including word processing, managing files and records, and terminology.
• Candidates with experience relevant to the position will be considered.

Nice To Haves

• An associate or bachelor’s degree in Business, Human Services/Social Work, or Marketing/Communication is preferred.

Responsibilities

• Conduct the enrollment process with the person served and their circle of support, such as families and guardians, in a timely manner.
• Ensure enrollment documents are complete and accurate.
• Recommend improvements to internal processes and systems to prevent future issues and enhance the service experience.
• Maintain confidentiality and HIPAA compliance.
• Perform external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.
• Educate consumers about self-direction and facilitate their understanding of it.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed