Program Director - West

JLL•San Francisco, CA
•$185,000 - $215,000•Onsite

About The Position

The Program Director serves as the executive-level program oversight authority for high-value capital project portfolios across assigned regional markets, with single-point accountability for cumulative portfolio spend ranging from $100M to $500M+. Operating within a two-tiered delivery model, the role provides strategic governance, financial control, and client relationship management across multiple concurrent, high-complexity capital initiatives, including core and shell developments and ground-up projects with individual spend ranging from $30M to $100M+. The Program Director directs regional PM leads and local project management support teams responsible for day-to-day field activities. The position directs strategic program execution across regional portfolio hubs, oversees portfolio-wide financial management and standards, manages client executive relationships, and escalates complex project issues. The role is on-site in San Francisco, California. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • Bachelor's degree in Architecture, Engineering, Construction Management, or Business Administration.
  • 12–15+ years of experience leading large-scale corporate real estate capital programs, ground-up developments, and tenant improvement portfolios.
  • Proven track record directing multidisciplinary teams and managing local PM sub-consultants.
  • Demonstrated experience maintaining client executive relationships at the Director and senior program level.
  • Advanced expertise in master scheduling tools such as Primavera P6 or MS Project.
  • Experience with financial modeling and program-wide budget and cost forecasting.
  • Proficiency in contract administration, including familiarity with GPMA Exhibit E-2 frameworks.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • Master's degree in a related field.
  • Hands-on experience with e-Builder or comparable program management software.
  • Familiarity with Technical Due Diligence (TDD) processes and standardized project intake playbooks.
  • Working knowledge of Value of Work Done (VOWD) and Monthly Cost Report (MCR) methodologies.
  • Experience operating within a two-tiered program/local delivery model.
  • Exposure to municipal approval processes and construction risk and safety compliance standards.
  • Background in commercial risk management across multi-market regional portfolios.

Responsibilities

  • Direct strategic program execution of major capital initiatives and ground-up developments across regional portfolio hubs.
  • Serve as the primary escalation point for complex project risks, schedule critical paths, municipal approvals, and contractor disputes across the portfolio.
  • Manage client executive relationships, portfolio fee structure alignment, and overall account governance.
  • Oversee program-wide budget forecasting, Monthly Cost Reports (MCR), Value of Work Done (VOWD) tracking, and financial baselines.
  • Establish standardized playbooks for project intake, design reviews, Technical Due Diligence (TDD), and contractor procurement.
  • Enforce risk mitigation guidelines and safety standards across local delivery partners and general contractors.
  • Safeguard key operational milestones, including the buffer between Contractor Handover and First Day of Business (FDOB).
  • Direct regional PM leads and local project management support teams executing day-to-day field activities.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid Time Off and Company Holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
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