Program Director (ICF Experience Required)

ViaQuest • Strongsville, OH

2d

About The Position

ViaQuest Healthcare Central provides support and services to individuals with developmental disabilities in intermediate care facilities (ICF). The Program Director manages the overall system of support and services provided to individuals served, coordinates personnel and service delivery, and manages a caseload while coordinating care. The role also involves monitoring individuals’ finances and benefits, participating in surveys and incident investigations, reviewing reports, tracking trends, and recommending resolutions.

Requirements

• High school diploma or GED.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Strong decision-making and time-management skills.

Nice To Haves

• Four-year degree in social services or a related field.
• At least two years of experience in developmental disabilities, preferably in residential services; this experience is preferred but not required.

Responsibilities

• Manage the overall system of support and services provided to individuals served.
• Manage personnel and coordinate service delivery.
• Interview, hire, and develop direct care employees.
• Monitor individuals’ finances and benefits.
• Manage a caseload and coordinate the care of individuals served.
• Participate in surveys.
• Participate in incident investigations, review reports, track trends, and recommend resolutions.

Benefits

• Paid training.
• Benefits package for full-time employees, including medical, vision, dental, disability, and life insurance, and a 401(k).
• Employee discount program.
• Paid time off.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED