Program Director (ICF Experience Required)
About The Position
ViaQuest Healthcare Central provides support and services to individuals with developmental disabilities in intermediate care facilities (ICF). The Program Director manages the overall system of support and services provided to individuals served, oversees personnel and coordinates service delivery, and manages a caseload while coordinating individual care. The role also includes monitoring individuals’ finances and benefits, participating in surveys and incident investigations, reviewing reports, tracking trends, and recommending resolutions. On-call responsibilities are specified.
Requirements
- High school diploma or GED required.
- Strong customer service and communication skills.
- Supervisory or management experience.
- Excellent decision-making and time-management skills.
Nice To Haves
- Four-year degree in social services or a related field preferred.
- At least two years of experience in developmental disabilities, preferably in residential services; this experience may be preferred but is not required.
Responsibilities
- Manage the overall system of support and services provided to individuals served.
- Manage personnel and coordinate service delivery.
- Interview, hire, and develop direct care employees.
- Monitor individuals’ finances and benefits.
- Manage a caseload and coordinate the care of individuals served.
- Participate in all surveys.
- Participate in incident investigations, review reports, track trends, and recommend resolutions.
Benefits
- Paid training.
- Full-time employee benefits package including medical, vision, dental, disability, and life insurance, and a 401(k).
- Employee discount program.
- Paid time off.
- Employee referral bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
