Program Director- Home Based Team

Brockton Area Multi-Servi • Brockton, MA

10d • Onsite

About The Position

The Program Director oversees the daily clinical, operational, financial, and administrative functions of BAMSI’s Home-Based Team (HBT), ensuring high-fidelity, family-centered behavioral health services aligned with Children’s Behavioral Health Initiative (CBHI) and Wraparound principles. The team provides intensive services to help youth and families remain safely in their homes and communities. The director guides staff and service delivery, supports program quality and growth, and collaborates with families, community partners, state agencies, and senior leadership. The role maintains a small clinical caseload as needed and participates in and oversees a 24/7 on-call rotation. The position is based at 300 Battles Street in Brockton, Massachusetts, and is full-time and exempt.

Requirements

• Master’s degree in social sciences or a related field.
• Current Massachusetts licensure as one of the following: LMHC, LICSW, LMFT, or LADC.
• Three to five years of experience working with youth with Serious Emotional Disturbance (SED) and their families.
• Clinical supervisory experience.
• Experience working with trauma, PTSD, anxiety disorders, mood disorders, depression, addiction, and domestic violence.
• Experience collaborating with state agencies, including DCF, DMH, and DYS.
• Knowledge of the Wraparound framework, CBHI services, and DCF Lead Agency processes.
• Strong leadership, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Strong meeting facilitation and presentation skills.
• Proficiency with electronic health records and Microsoft Office applications.
• Growth mindset and commitment to ongoing learning and development.
• Valid Massachusetts driver’s license.
• Ability to participate in on-call responsibilities and community-based meetings as needed.

Responsibilities

• Interview, hire, orient, and train new staff on BAMSI and Home-Based Team policies and procedures.
• Provide weekly staff supervision and facilitate monthly team meetings.
• Collaborate with BAMSI programs on community events, service coordination, and staff training initiatives.
• Promote program growth by tracking referrals and collaborating with intake staff.
• Oversee CBHI services, including In-Home Therapy (IHT), Therapeutic Mentoring (TM), Support & Stabilization Services, and PSB-CBT programming.
• Participate in Program Director meetings and organization-wide collaborative initiatives.
• Maintain a small clinical caseload as needed to support service delivery.
• Review and approve assessments, treatment plans, progress notes, CANS evaluations, and clinical documentation for quality and compliance.
• Monitor eHana records for compliance with agency and funder requirements, and ensure clinical documentation is completed and submitted on time.
• Support staff in meeting productivity expectations and clinical standards.
• Coordinate emergency youth, family, and provider meetings as needed.
• Administer annual satisfaction surveys and complete monthly family satisfaction outreach.
• Oversee program budgets and monitor billable service activity.
• Track program census, staffing capacity, and referral flow to maximize service efficiency.
• Collaborate with the BAMSI Business Office and funding sources regarding billing and authorizations.
• Ensure initial and ongoing service authorizations are completed and address billing concerns proactively.
• Develop and maintain relationships with schools, community providers, DCF, DMH, DYS, MassHealth, managed care entities, and other stakeholders.
• Attend utilization reviews, contract meetings, and other required external meetings.
• Serve as a resource and advocate for youth and families receiving services.
• Participate in and oversee the 24/7 on-call rotation system.
• Ensure services are delivered safely and in compliance with agency standards.
• Follow universal precautions and safety protocols.
• Perform additional duties as assigned.

Benefits

• Up to four weeks combined vacation, personal, and cultural holiday time.
• 12 paid holidays.
• Up to two weeks of sick time.
• Specialized paid trainings, including opportunities to earn CEUs.
• Health and dental insurance.
• Life, short-term, and long-term disability insurance.
• 403B plan with discretionary match.
• Wellness activities.
• Employee Assistance Program.
• Career development opportunities. Benefits vary based on position and scheduled hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager