Program Director
About The Position
Manages the development and delivery of health and wellness programs, including group exercise, personal training, and wellness initiatives. Recruits, hires, trains, and supports wellness staff and instructors to ensure high-quality program delivery. Responsibilities include onboarding and ongoing staff development, scheduling, and performance management; designing and implementing wellness programming; budget planning and monitoring; and ensuring compliance with all regulatory and Association standards. This role serves as an entry-level management position, with scope determined by the size, membership base, and overall wellness offerings of the branch.
Requirements
- Bachelor’s degree in Health and Wellness, Exercise Science, Recreation, or a related field preferred, or equivalent combination of education and experience.
- Minimum of two years of related experience in health and wellness, fitness programming, or a similar field preferred.
- Recognized Personal Training and/or Group Exercise certification required or preferred (as applicable to YMCA standards).
- Experience leading programs through the supervision and development of part-time staff and volunteers.
- Demonstrated experience working with and serving diverse populations.
- YMCA Team Leader certification preferred or willingness to obtain.
- Strong verbal and written communication skills; must be fluent in English.
- Ability to complete and maintain all required new hire certifications and trainings within 90 days of hire.
Responsibilities
- Delivers health and wellness programs and services to support member engagement, program growth, and YMCA mission impact.
- Implements strategies that foster connection among members, program participants, and the YMCA community.
- Provides input into the development and management of program and/or branch budgets as requested by leadership.
- Recruits, hires, trains, schedules, and supervises part-time staff and volunteers within assigned wellness programs.
- Oversees payroll processes for the health and wellness team.
- Provides leadership, communication, and ongoing support to part-time staff and instructors.
- Supports branch community campaign efforts as needed.
- Ensures compliance with all applicable state and local regulations.
- Maintains adherence to YMCA Association standards, program quality expectations, and all safety procedures.
- Ensures delivery of high-quality, innovative health and wellness programming.
- Coordinates special events, wellness challenges, and program-related activities as needed.
- Collects, maintains, and submits program data, rosters, schedules, and reports as required.
- Responds to and resolves member concerns to enhance satisfaction and engagement.
- Develops and maintains partnerships with community organizations to expand wellness outreach and impact.
- Ensures compliance with all YGBW policies and standard operating procedures.
- Performs other related duties as assigned.
Benefits
- Free family YMCA membership, including outdoor pools
- Medical, dental, and vision insurance, along with paid holidays and plentiful PTO for full-time employees
- Babysitting while you work (up to 4 hours per day)
- Generous program discounts on childcare, camp, youth sports, swimming lessons and more!
- 12% employer contribution to retirement savings upon reaching eligibility and optional 403B retirement savings plan upon hire.
- Employee Assistance Program
- Continuing education reimbursement
- Tuition discounts with Chestnut Hill College and Immaculata University
- Career development and paid training
- Unlimited referral bonus beginning at $300.00
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
