Program Director: Alden House-7354
About The Position
The Program Director leads the Alden House trauma-focused transitional living program in Enfield, Connecticut, supporting young people as they transition into the community. The program helps residents develop independent living skills, pursue educational or vocational goals, and manage clinical needs to attain and maintain independent living. As residents demonstrate clinical stability, successful community adjustment and integration, and improved life skills, they may move to a less restrictive community setting. Alden House is staffed 24/7. The Program Director provides team leadership and oversight of client services, crisis intervention, admissions and discharge processes, staff hiring and performance, program documentation, reporting, quality improvement, compliance, budgets, and productivity. The role is full-time, 40 hours per week, with scheduled hours Monday through Friday, 8:30 a.m. to 5:00 p.m. On-call coverage during and after program hours is assigned.
Requirements
- Master’s degree in a mental health-related field; a bachelor’s degree may be substituted for education in some programs.
- At least 3 years of experience working with the identified population.
Nice To Haves
- Two years of supervisory experience in a behavioral health setting is preferred.
Responsibilities
- Provide direction and leadership within the team.
- Ensure clients receive services focused on their presenting problems and requests for treatment.
- Direct crisis intervention efforts and intervene as required.
- Monitor client meetings and admission, continued-stay, and discharge criteria.
- Review caseloads regularly to ensure appropriate utilization of services.
- Oversee hiring, training, and performance management of program staff.
- Facilitate team meetings.
- Participate in internal and external meetings as needed by the program and agency.
- Ensure client, program, and agency documentation is completed on time and in accordance with program, agency, funder, and accreditation or licensing standards.
- Act as the primary point of contact for the program and provide backup coverage as needed by the program and agency.
- Ensure proper maintenance of vehicles, if applicable.
- Collaborate across teams and divisions to improve quality, workflow, communication, efficiency, and outcomes.
- Ensure timely completion of reports.
- Oversee completion of chart audits.
- Ensure completion of insurance authorization for services rendered, as necessary.
- Develop and execute a marketing plan for the program, as needed.
- Provide assigned on-call coverage during and after program hours.
- Participate in committees to improve agency service delivery and quality improvement.
- Manage program budgets and productivity expectations.
- Ensure compliance with regulating bodies.
- Perform additional duties as assigned.
Benefits
- Health insurance
- Paid time off, including a birthday benefit
- Employer contributions to a 403(b) retirement plan
- Competitive insurance premiums
- Discounts on pet, home, and auto insurance
- Tuition reimbursement
- Professional development programs
- Tuition discounts at several local colleges and universities
- Career development opportunities
- Free training curriculum, including the Clinical Training Series
- Clinical supervision and/or mentoring at several programs
- Annual wellness stipend
- Free premium subscription to the Calm app
- Six free confidential counseling sessions through the Employee Assistance Program
- Employee appreciation events and activities
- Employee-led resource groups
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What This Job Offers
Job Type
Full-time
Career Level
Manager
