Program Director: Alden House-7354
About The Position
The Program Director leads the Alden House team and oversees a trauma-focused transitional living program for young people in Enfield, Connecticut. The program supports residents as they transition into the community by helping them build independent-living skills, pursue educational and vocational goals, and manage clinical needs. As residents demonstrate clinical stability, successful community adjustment and integration, and improved life skills, they may move to a less restrictive community setting. Alden House is staffed 24/7. The Program Director ensures services address clients’ presenting problems and treatment requests, directs crisis intervention, monitors admissions and continued-stay and discharge criteria, and reviews caseloads. The role oversees staff hiring, training, and performance management; program documentation, chart audits, reports, insurance authorizations, and regulatory compliance; and program budgets and productivity expectations. The Director serves as the program’s primary point of contact, provides backup coverage, participates in meetings and quality-improvement efforts, and may provide on-call coverage during and after program hours as assigned. This is a full-time position scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. The minimum compensation is $66,698.53 and the maximum is $100,046.13; actual offers depend on relevant experience and internal equity. Program or location differentials and sign-on incentives may be available for many positions.
Requirements
- Master’s degree in a mental health-related field; a bachelor’s degree may substitute for the education requirement in some programs.
- At least 3 years of experience working with the identified population.
Nice To Haves
- Two years of supervisory experience in a behavioral health setting is preferred.
Responsibilities
- Provides direction and leadership within the team.
- Ensures clients receive services focused on presenting problems and their requests for treatment.
- Directs crisis intervention efforts and intervenes as required.
- Monitors client meetings, admissions, continued-stay criteria, and discharge criteria.
- Regularly reviews caseloads to ensure appropriate utilization of services.
- Oversees hiring, training, and performance management of program staff.
- Facilitates team meetings.
- Participates in internal and external meetings as needed by the program and agency.
- Ensures client, program, and agency documentation is completed promptly and in accordance with program, agency, funder, accreditation, and licensing standards.
- Acts as the primary point person for the program and provides backup coverage as needed by the program and agency.
- Ensures proper maintenance of vehicles, if applicable.
- Collaborates across teams and divisions to improve quality, workflow, communication, efficiency, and outcomes.
- Ensures timely completion of reports.
- Oversees completion of chart audits.
- Ensures completion of insurance authorizations for services rendered, as necessary.
- Develops and executes a marketing plan for the program, as needed.
- Provides on-call coverage during and after program hours as assigned.
- Participates in committees to improve agency service delivery and quality improvement.
- Is responsible for program budgets and productivity expectations.
- Ensures compliance with regulating bodies.
- Performs additional duties as assigned.
Benefits
- Health insurance.
- Paid time off, including the employee’s birthday.
- Employer contributions to the 403(b) retirement plan.
- Competitive insurance premiums, with discounts on pet, home, and auto insurance.
- Tuition reimbursement.
- Professional development programs, including tuition discounts at several local colleges and universities.
- Career development opportunities and a free training curriculum, including the Clinical Training Series.
- Clinical supervision and/or mentoring at several programs.
- Annual wellness stipend.
- Free premium subscription to the Calm app.
- Six free confidential counseling sessions through the Employee Assistance Program.
- Employee appreciation events, contests, lunch and learns, and employee-led resource groups.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
