Program Director / Licensed Adult Day Program Operations
About The Position
Dungarvin is hiring a Program Director for its Rohnert Park Day Program, a community-based service site supporting adults with intellectual and developmental disabilities. This is a hands-on operational leadership role requiring a visible presence on the program floor, direct support for staff during escalations, and experience working with individuals who may exhibit physical aggression, self-injurious behavior, elopement, or property destruction. The Program Director is responsible for the full operation of a high-needs adult day program, including daily service delivery, staffing, scheduling, payroll, budget oversight, staff development, regulatory compliance, documentation, and quality assurance. The role involves implementing person-centered plans and behavioral support strategies, developing workshop-style activities that promote independence and life skills, and collaborating with families, Regional Centers, Community Care Licensing, residential providers, and other community partners. The position is full-time, exempt, and scheduled for 40 hours per week, with flexibility to accommodate program, individual, and staff needs.
Requirements
- Bachelor’s degree in human services or equivalent experience.
- At least 3 years of experience in a human services delivery system.
- At least 1 year of supervisory or leadership experience with direct oversight of staff.
- At least 2 years of experience or training in care and supervision of people with intellectual and developmental disabilities in an adult day program or residential facility/home, or in operational management of a human services program.
- Operational management experience includes responsibility for staffing, scheduling, employee performance, regulatory compliance, program documentation, and day-to-day service delivery.
- Experience leading teams in licensed programs such as Adult Day Programs, residential programs, EBHS, Level 4 homes, or similar high-behavior settings.
- Strong understanding of behavioral intervention, trauma-informed care, and person-centered planning.
- Working knowledge of compliance, audits, and regulatory expectations.
- Ability to manage operations, staffing, and documentation simultaneously.
- Comfort addressing performance concerns and holding staff accountable.
- Willingness to be physically present and engaged in the program and to work alongside staff during escalations and daily operations.
- Experience working with Regional Centers and Community Care Licensing, and knowledge of Title 22 and Title 17 regulations.
- Experience with ISP/IPP development and behavior support plans.
- Valid driver’s license with an acceptable driving record.
- Ability to lift and transfer up to 50 pounds.
- High digital literacy and proficiency in Microsoft Office Suite.
- Strong verbal and written communication skills.
Nice To Haves
- Experience managing larger teams of 10 or more employees.
- Experience with high-level behaviors in settings such as crisis homes, Level 4 homes, or EBHS facilities.
- Direct experience in a licensed Adult Day Program or similar environment.
- Experience leading high-behavior or crisis-based programs.
- Strong background in staff coaching, performance management, and accountability.
- Demonstrated ownership of program operations, staffing, and overall program performance.
Responsibilities
- Lead daily operations, staffing, scheduling, payroll, budget oversight, and service delivery for a high-needs adult day program.
- Provide hands-on leadership on the program floor, coach staff, and step in during high-behavior situations.
- Train and develop staff and hold them accountable to performance expectations.
- Develop engaging, workshop-style activities that promote independence and life skills.
- Implement person-centered service plans and behavior support strategies.
- Support behavioral interventions and model best practices in real time.
- Ensure compliance with Title 17, Title 22, Community Care Licensing standards, internal policies, and regulatory guidelines.
- Maintain accurate documentation and oversee audits and quality assurance efforts.
- Partner with Regional Center, Community Care Licensing, families, residential providers, and other community partners.
- Manage program performance, staffing stability, and the overall environment.
- Oversee budget expectations, payroll, and program expenses.
- Build and maintain a culture of accountability, engagement, and consistency.
Benefits
- Medical, vision, and dental insurance for eligible employees.
- Supplemental insurance.
- Flexible spending and HSA accounts for eligible employees.
- Pet insurance.
- Life insurance for eligible employees.
- 401(k) plan with up to 3% employer match for eligible employees.
- Paid time off for eligible employees.
- Growth and development opportunities.
- Employee referral program.
- Employee Assistance Program.
- National brand discounts.
- Tapcheck early pay access.
- Paid training and orientation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
