Program Director / Licensed Adult Day Program Operations

Dungarvin • Rohnert Park, CA

4d

About The Position

Dungarvin is hiring a Program Director to lead the Rohnert Park Day Program, a community-based service site for adults with intellectual and developmental disabilities. This is a hands-on operational leadership position, not a desk-based or exclusively administrative or clinical role. The director is expected to be visibly present in daily program operations, coach staff on the floor, and provide support during situations involving complex behaviors, which may include physical aggression, self-injury, elopement, and property destruction.

The Program Director oversees the full operation of the adult day program, including service delivery, staffing, scheduling, payroll, budget oversight, documentation, regulatory compliance, quality assurance, and program performance. The role involves developing staff, implementing person-centered plans and behavior-support strategies, and fostering a structured, consistent, accountable environment for staff and individuals served. The director works with Regional Centers, Community Care Licensing, families, residential providers, and other community partners.

This is a full-time exempt position of 40 hours per week. The schedule must be flexible to accommodate program, individual, and staff needs. The posted salary range is $80,000 to $89,169.70, with future increases within the range based on tenure and performance under Dungarvin compensation guidelines.

Requirements

• Bachelor’s degree in human services or equivalent experience.
• At least 3 years of experience in a human services delivery system.
• At least 1 year of supervisory or leadership experience with direct oversight of staff.
• At least 2 years of experience or training in the care and supervision of people with intellectual and developmental disabilities in an adult day program or residential facility/home.
• Demonstrated operational management experience in a human services program, including responsibility for staffing, scheduling, employee performance, regulatory compliance, program documentation, and day-to-day service delivery.
• Experience leading teams in licensed programs such as Adult Day Programs, residential programs, EBHS, Level 4 homes, or similar high-behavior settings.
• Understanding of behavioral intervention, trauma-informed care, and person-centered planning.
• Working knowledge of compliance, audits, and regulatory expectations.
• Ability to manage operations, staffing, and documentation simultaneously.
• Comfort addressing performance concerns and holding staff accountable.
• Willingness to lead by example and remain physically present and engaged in the program.
• Experience working with Regional Centers and Community Care Licensing, and knowledge of Title 22 and Title 17 regulations.
• Experience with ISP/IPP development and behavior-support plans.
• Valid driver’s license with an acceptable driving record.
• Ability to lift and transfer up to 50 pounds.
• High digital literacy and proficiency in Microsoft Office Suite.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule to accommodate program, individual, and staff needs.

Nice To Haves

• Experience managing larger teams of 10 or more employees.
• Experience with high-level behaviors in settings such as crisis homes, Level 4, or EBHS facilities.
• Direct experience in a licensed Adult Day Program or similar environment.
• Experience leading high-behavior or crisis-based programs.
• Strong background in staff coaching, performance management, and accountability.
• Ownership of program operations, staffing, and overall program performance.
• Willingness and ability to work alongside staff during escalations and day-to-day operations.

Responsibilities

• Lead daily operations, staffing, scheduling, payroll, budget oversight, and service delivery for a high-needs adult day program.
• Provide hands-on leadership on the program floor, coach staff, and step in during high-behavior situations.
• Train and develop staff and hold them accountable to performance expectations.
• Develop engaging, workshop-style activities that promote independence and life skills.
• Implement person-centered service plans and behavior-support strategies.
• Support behavioral interventions and model best practices in real time.
• Ensure compliance with Title 17, Title 22, Community Care Licensing standards, internal policies, and other regulatory guidelines.
• Maintain accurate documentation and oversee audits and quality-assurance efforts.
• Partner with Regional Centers, Community Care Licensing, families, residential providers, and other community partners.
• Manage program performance, staffing stability, and the overall program environment.
• Oversee budget expectations, payroll, and program expenses.
• Build and maintain a culture of accountability, engagement, and consistency.

Benefits

• Medical, vision, and dental insurance for eligible employees.
• Supplemental insurance.
• Flexible Spending and HSA accounts for eligible employees.
• Pet insurance.
• Life insurance for eligible employees.
• 401(k) plan with up to 3% employer match for eligible employees.
• Paid time off for eligible employees.
• Growth and development opportunities.
• Employee referral program.
• Employee Assistance Program.
• National brand discounts.
• Tapcheck early pay access.
• Paid training and orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager