Program Director - Nashville Center (Northwest Chicago)

Envision Unlimited•Chicago, IL

4d•$55,000

About The Position

The Program Director is responsible for the overall management and facilitation of all aspects of the program, including habilitation activities, manufacturing processes, personnel matters, building needs, and administrative support functions. The role is also responsible for the program’s overall health and safety standards. The director leads employees and program operations, oversees member services and documentation, and ensures compliance with agency, contractual, and governmental requirements. The position also manages facility resources and expenses, supports members’ participation in employment and community activities, and communicates with members, families, staff, service providers, vendors, and other stakeholders.

Requirements

Bachelor’s degree from an accredited college or university in rehabilitation counseling, social work, psychology, sociology, special education, or a related human-services field.
Meet, or be able to complete, QIDP qualifications.
Be able to complete requirements for placement on the State of Illinois Direct Support Persons Registry.
At least five years of related experience, including at least two years in a supervisory role.
Ability to perform the essential duties satisfactorily.
Physical requirements may include standing, walking, sitting, seeing, hearing, listening, clear speech, and dexterity and use of hands and fingers.

Nice To Haves

Master’s degree preferred.

Responsibilities

Interview, hire, and train employees; evaluate performance; recommend changes in employee status; and ensure fair and consistent disciplinary action in accordance with agency policies and procedures. Ensure members participate in employee interviews and hiring.
Monitor facility activities for compliance with applicable rules, regulations, service contracts, agency policies, CQL requirements, DHS rules, and DOL and OSHA regulations.
Provide employees with guidance, structure, support, and training. Coordinate internal and external staff training and ensure required training is completed and meets agency and governmental requirements.
Ensure accurate and timely time and attendance records, including benefit-time approvals, timecard approvals, and use of the point system.
Coordinate and approve personnel schedules, ensuring adequate facility coverage. Monitor staffing daily and fill staffing needs caused by emergency absences by substituting for or moving staff.
Ensure continuation of specialized programming, including Neighbors, Adventures, and Expeditions.
Chair managerial and all-staff meetings; communicate relevant information and maintain documentation. Ensure appropriate information is shared with and documented for direct-contact staff and members through unit and member meetings.
Maintain projected enrollment levels and manage member intake and movement among units. Monitor ancillary and specialized services, and oversee timely, accurate completion of Intake and Community Resources reports and documents.
Ensure accurate and complete member attendance records in Quantum and timely correction of errors.
Maintain a functioning member council.
Review the quality of each member’s PCP and monitor timely completion of staffing, Implementation Strategies, assessments, Monthly Summaries, service referrals, and other required services and documents. Attend staffing periodically; ensure behavior programs are properly written and approved; and provide QIDPs with coaching, input, and assistance with unusual case-management issues.
Monitor and integrate consultant and ancillary-service activities to meet program and member needs.
Encourage members to participate in competitive employment, make timely and proactive referrals to Job Placement, and educate caregivers, guardians, and families about members’ right to work.
Direct facility clerical and administrative support functions, ensuring documents are completed accurately, thoroughly, and on time, and personnel records are handled confidentially.
Oversee building maintenance and security, maintain preventative-maintenance schedules, arrange emergency repairs, liaise with the Envisions Building and Maintenance department, periodically obtain bids and propose building or security projects, and ensure the building is clean and presentable.
Promote a healthy and safe facility and monitor the Health & Safety committee to ensure requirements are met and program needs are addressed.
Maintain and control facility expenses in accordance with budgets.
Communicate professionally and constructively with members, families and caregivers, agency staff, service providers, vendors, and other stakeholders.
Keep the supervisor informed of unusual facility problems and activities.
Prepare ongoing facility reports, including Monthly Management Reports, Monthly Incident Analysis, Quarterly Consumer Satisfaction Survey Summaries, Quarterly Preventative Maintenance Reports, Quarterly Program Outcome Management Reports, Quarterly Case Record Review Responses, and Quarterly Quality Assurance Corrective Action Reports.
Complete special reports and projects upon request or when a need is identified.
Attend and participate in agency- and division-wide meetings; provide input on division policies and protocols; and help resolve facility, division, and agency issues.
Chair, participate in, or delegate attendance at ongoing and task-oriented committees and work groups, including Case Records Review, Quality Assurance, Behavior Management, and Network committees and CDS work groups.
Keep abreast of developments in the profession and field.
Maintain proficiency in Quantum.
Participate in community activities and develop effective community relations and partnerships.
Maintain annual CEUs.
Assist in marketing services to external entities.
Perform other related responsibilities as assigned.