YABC Program Director of Learning to Work (LTW)
About The Position
The Program Director of the Learning to Work (LTW) program is responsible for overall leadership and management of program operations serving over-age, under-credited high school students enrolled in a NYCPS Young Adult Borough Center (YABC). The program delivers afternoon and evening academic, career readiness, and supportive services designed to promote student persistence and completion. The Program Director ensures high-quality service delivery in partnership with NYCPS, maintains compliance with contractual and organizational requirements, and oversees budget management, audits, performance metrics, and program reporting. This role requires effective communication and collaboration with Senior Program Directors, agency leadership, program staff, stakeholders, and cross-departmental teams.
Requirements
- Master’s Degree in Education, Public Administration, Social Work or related.
- 5 years’ experience in field with minimum 2 years supervisory experience.
- Proficiency in Microsoft Office.
- Ability to plan and carry out assignments independently.
- Ability to prioritize, adhere to timelines and multi-task.
- Pass clearances, fingerprints, and demonstrate satisfactory health check-up.
Nice To Haves
- Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali or others depending on neighborhood needs.
Responsibilities
- Lead the overall implementation and daily operations of the LTW program.
- Ensure the program meets all contract deliverables, performance targets, and student outcome goals.
- Use data to monitor performance and implement improvements.
- Ensure students receive appropriate academic, career, and social-emotional supports.
- Recruit, hire, onboard, supervise, and evaluate program staff in partnership with Human Resources.
- Provide ongoing coaching, feedback, and professional development to build a high-performing team.
- Foster staff engagement, accountability, and retention.
- Ensure compliance with agency policies and the Collective Bargaining Agreement (CBA), where applicable.
- Ensure full compliance with contractual, NYCPS, funder, and agency requirements.
- Oversee program budget and ensure responsible fiscal management.
- Maintain accurate reporting, documentation, and audit readiness.
- Collaborate with the NYCPS Site Director and community partners to support student engagement, attendance, and retention.
- Maintain clear communication with agency leadership and stakeholders regarding program progress, outcomes, and challenges.
- Perform additional duties as assigned to support the effective operation and advancement of the program and organization.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
