Lifelong Learning Program Director

Come work at QU•Hamden, CT

About The Position

Quinnipiac University is seeking a Program Director, Lifelong Learning, to lead, manage, and coordinate continuing and executive education programs that expand access for adult learners at different stages of their learning journeys. The role oversees a growing portfolio of learning opportunities designed to meet workforce, personal development, and professional development needs. In collaboration with internal and external stakeholders, the director contributes to the university’s growth through input on strategic direction and continuous improvement. The director oversees program curriculum and delivery, personnel, budgets, events, client coordination, participant registration and communications, and program evaluation. The position partners with faculty and event managers to plan and deliver learning experiences, including in-person and live virtual programming, and maintains relationships across the university and with external partners. The role also supports an inclusive, respectful, safe, and effective learning environment and may contribute to funding, recruitment, licensing, certification, or accreditation activities where applicable.

Requirements

Bachelor’s degree.
Minimum 3–5 years of experience in the area of expertise.
Experience managing and creating continuing education, executive education, corporate, and/or professional development programs.
Demonstrated commitment to creating and supporting an inclusive workplace.
Ability to be strategic, transformative, and tactical while focusing on practical solutions and tangible results.
Ability to listen to others, understand their needs, and identify impactful learning or educational programs.
Strong project management skills, including organizational and analytical skills, and the ability to drive projects to completion.
Strong facilitation and influence/change-management skills.
Strong written and oral communication skills, including a consultative and collaborative approach to stakeholder communication and relationship-building.
Strong teamwork and relationship-building skills.
Attention to detail and high standards for quality.
Proficiency with Microsoft Office tools (Excel, Outlook, PowerPoint, and Word) and meeting and communications tools used to deliver programs.
Ability to prioritize competing demands and build and foster mutually beneficial relationships.

Nice To Haves

Master’s degree.
Understanding of adult learning theory and strategies for addressing the needs of adult learners.
Proficiency with Monday.com or other project management tools.

Responsibilities

Lead, manage, and coordinate continuing and executive education programs, including curriculum development and delivery, personnel and budgets, events, external client coordination, participant registration and communications, and program evaluation.
Plan and implement program services and activities with event managers, and supervise the day-to-day delivery of program content.
Direct program operations and administration; oversee coordination and logistics, prepare reports, resolve problems, and adapt to changing priorities and needs.
Recommend program budgets, manage approved budgets, approve expenditures within guidelines, and prepare budget reports and projections.
Partner with faculty to plan, organize, and administer workshops, training programs, courses, and curricula.
Identify, coordinate, and manage personnel, including students, staff, and faculty, to support effective development and delivery of learning experiences.
Facilitate designated program components with faculty experts, including in-person and live virtual programs.
Collect and analyze program data, participate in evaluating program effectiveness, identify problems, and make or recommend changes.
Develop and maintain relationships with other departments and promote cross-university involvement.
Build collaborative, mutually beneficial relationships with partners.
Develop and implement practices that support an inviting, encouraging, respectful, safe, and effective learning environment.
Recommend new programs or products and operational models to support continuous improvement and department growth.
May participate in securing program funding.
Where applicable, recruit qualified learners through promotional activities and outreach, assess target-population educational needs, and recommend courses of action.
Where applicable, monitor compliance with state licensing, professional certification, or accreditation requirements.
Perform other duties as assigned.