Program Director (Developmental Services)

Vinfen • Boston, MA

4d • $61,400 - $61,400 • Onsite

About The Position

Oversee the clinical, financial, and administrative operations of specified programs. Ensure proper standards and regulations are adhered to as set forth by the funding sources. Ensure programs meet the quality standards and provide value to the public.

Requirements

• Knowledge of human services relative to current assignment
• Knowledge of operations management procedures and practices
• Sensitivity to cultural, religious, racial, disability, and gender issues
• Knowledge and use of advocacy techniques
• Knowledge and use of different communication and learning styles
• Knowledge of organizational, strategic, participatory, collaborative skills
• Knowledge of human, legal, civil rights, community, and other resources
• Knowledge of available equipment, therapies and service providers
• Knowledge of empowerment and self-advocacy techniques
• Knowledge of formal and informal assessment practices
• Knowledge of participatory planning techniques
• Knowledge of crisis intervention techniques
• Knowledge of decision-making processes and ability to communicate same
• Ability to provide leadership and team management to staff
• Ability to balance many competing priorities
• Ability to make independent judgments and decisions
• Ability to work in a professional and confidential capacity
• Knowledge of personal computer applications and equipment
• Knowledge of financial management practices in human service organizations
• Knowledge of documentation requirements
• A minimum of three years’ experience in progressively responsible human services functions, of which two years have been in a supervisory capacity.
• CPR is required within two weeks of hire
• First Aid is required within two weeks of hire
• MAP is required within 150 days of hire
• Safety Care is required within 90 days of hire
• NET Other training, as assigned

Nice To Haves

• Experience may be substituted for academic training.

Responsibilities

• Directs and manages the activities of program staff. Hires staff appropriate to the position. Utilize staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
• Manages staff performance. Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development. Responsible for counseling and corrective action programs, as necessary.
• Ensures that the intake of prospective persons served is completed in a timely, professional manner; arrange and perform intake procedures, conduct initial assessment of persons’ served appropriateness for program.
• Provides supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques. Assist Managers in completing comprehensive assessment for persons served. Participate in various internal and external meetings regarding treatment/support planning.
• Provides outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
• Provides problem resolution for staff and persons served.
• Fosters teamwork and leadership in work groups.
• Provides staff with new and updated policies and directives.
• Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
• Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
• Assists in the development of, and manage adherence to, program budgets.
• Ensures collection of program fees and service delivery data.
• Represents Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.
• Serves as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
• Manages adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensure plans and corrective actions are implemented and reported.
• Responds to internal and external data collection and reporting requests.
• Ensures program quality and achievement of goals and objective, as well as managing quality improvements.
• Provides on-call back up and on-site support and intervention when necessary.
• Stores, administers, documents, and disposes of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy. Ensure program compliance with Vinfen MAP protocols.
• Maintains and enhances staff’s knowledge of human services issues, trends, and techniques.
• Ensures maintenance and safety of physical sites.
• Performs other related duties, as required.

Benefits

• Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED