Developmental Disabilities Program Manager

ViaQuest • Akron, OH

19h • Onsite

About The Position

ViaQuest Residential Services provides quality support and services to individuals with developmental disabilities in their homes. This Program Manager role is a full-time position based in Akron, Ohio, with an on-call requirement. The position offers a salary of $48,000 per year and is an opportunity to make a difference in the lives of the individuals served.

Requirements

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

Nice To Haves

• Bachelors’ or Masters’ level degree in a related field is preferred.

Responsibilities

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Benefits

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid-time off.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED