Program Director - Adult Home and Community Based Service Programs

Easterseals Hawaii•Honolulu, HI

2d•$132,500 - $150,000•Hybrid

About The Position

For over 75 years, Easterseals Hawaii (ESH) has worked to change the way the world defines and views disability by making profound, positive differences in people’s lives every day. At Easterseals, we are dedicated to building communities of Aloha so that people with intellectual and developmental disabilities (I/DD) can choose their own path. We provide care to diverse communities with justice, equity, and inclusion as guiding principles, managing 17 programs statewide that deliver remote and in-person services to infants, children, youth, and adults with I/DD and their families. The Program Director provides operational, financial and quality oversight for ESH’s center-, community- and home-based adult programs, and employment services programs. This role manages a team of program managers and is responsible for establishing and maintaining self-sustaining, scalable, person first programming that improves the well-being of its primary stakeholders – clients, families, staff and funders.

Requirements

A minimum of five years’ experience and/or training working with adults who have intellectual or developmental disabilities.
Minimum of five years’ experience with supervisory responsibilities.
Understanding of key operations management principles and the ability to successfully execute them according to established timelines.
Adaptable to a fast paced and quickly changing environment, agile, able to prioritize and multi-task, work independently, and meet critical deadlines without supervision.
Deep knowledge of adult programming serving the I/DD populations.
Demonstrated developmental and inspiring leadership with a focus on team building, collaboration, and high level of employee engagement.
Willingness and capacity to develop and maintain effective and collaborative working relationships with funding sources and individuals at all levels within the Family of Companies
Ability to synthesize and collate data and use it to tell the story of operational performance.
Commitment to building, developing, and supporting diverse teams.
Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.
Excellent verbal and written communication skills.
Must be highly detail oriented and have excellent follow-up/follow-through
Confidentiality and discretion pertaining to the work environment and maintenance of all HIPAA requirements.
Capacity to ensure policies and procedures are accurately interpreted, consistently administered, aligned with organizational goals, and in compliance with professional standards, state and federal regulations and other requirements.
Proficient in current computer software and technology used in day to day program operations.
Committed to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters.
Community Centered: Sensitivity to working with an ethnically, socioeconomically, linguistically, and culturally diverse population. Willingness and ability to understand the underlying needs, desires, and values of clients and colleagues.
Equity informed: Knowledge of multiple historically excluded groups. Interest in working with and elevating employee needs. Growth mindset, welcoming of feedback, and understanding that humans all have biases and are imperfect.
Bold: Willingness and ability to respectfully challenge the status quo in service of creating advocacy- and data-informed systems and external partnerships. Experience coaching, facilitating, or working in advocacy spaces. Ability to navigate ambiguity with an excitement for problem solving. Commitment and ability to meet agreed upon deadlines. Transparency on action, pursuits, and outcomes.
Wellbeing driven: Willingness and commitment to self-reflection and re-thinking. Ability to understand physical, mental, social, and financial wellbeing needs, and create systems and processes that support them for self and stakeholders.
Frequent bending, reaching, squatting, kneeling, and twisting to observe, assess, and interact with participants and program workforce.
Ability to stand or sit for extended periods of time, stand for up to 6-8 hours a day.
Occasional lifting, carrying, and loading/unloading materials up to and including 50 lbs.
Visual and auditory ability to work with participants, staff, and others in the workplace continuously.
Frequent travel includes both air travel to neighbor islands and driving to and from office, community locations and participant homes.
Capacity to utilize computers, cell or landline phones, fax and copy machines to communicate
Accurate proofreading documents for accuracy.
Frequent exposure to disability disorders in clients; occasional emergency situations; occasional exposure to trauma; in person client contact and decision making; and constant concentration required when working with clients.
Regular travel to program and administrative locations
Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ).
Able to travel to multiple work sites and client homes.
Must have valid Hawaii Driver’s License/insurance and maintain a clean driving record.
Must pass health screenings, obtain vaccinations and clear TB testing based on company policies.
Ability to obtain and maintain clearance through the Office of Inspector General.
Must attend any required training.

Nice To Haves

Prefer seven years of progressive experience with at least one year in a leadership position.
Program specific managerial experience preferred.

Responsibilities

Ensure that programs align with the purpose, vision, values and operational needs of ESH.
Develop and successfully execute annual Workday goals, program budgets and operating plans through direct action and collaboration with Family of Companies (FoC) shared services departments.
Develop and lead a high-performing team of managers and individual contributors and ensure program staffing supports budget targets, and program and staff needs.
Ensure programs meet or exceed the requirements of regulatory, certification and accreditation agencies.
Advocate for equitable, inclusive, accessible, and justice-driven care
Collaborate with and serve as a leadership partner and point of contact for funders, regulatory entities, and Family of Companies (FoC) shared services departments to ensure successful delivery and application of services