Coordinator, Program

Intertek•Kentwood, MI
•Onsite

About The Position

Intertek's Transportation Technologies team offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enables our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life. The Program Coordinator is responsible for supporting the technical, production, quality, and administrative teams with any tasks and projects related to the department. Perform administrative duties to support the department. Develop realistic project timelines and communicate with relevant team members to keep work moving forward.

Requirements

  • High school diploma or equivalent
  • Microsoft Office software experience including Word, Excel, Outlook
  • 2 years' experience in office administration
  • Proven ability to independently plan, organize, and complete projects within established standards, objectives, and time frames
  • Ability to communicate effectively in both verbal (including via telephone) and written formats
  • Ability to work in a fast-paced, multi-tasking environment with shifting priorities
  • Must be customer focused and quality driven
  • Must be detail-oriented and able to effectively prioritize and organize workload, with efficient time management
  • Ability to sit and work on a computer for prolonged periods of time
  • Physical dexterity to perform the clerical functions which are inherent to the position, such as: data entry via computer keyboard, writing, operating a telephone, and filing

Responsibilities

  • Assisting with, tracking and reporting of customer activities and inquiries
  • Coordinate policy changes and updates
  • Assist with onboarding of new customers
  • Create and manage forms
  • Other duties as assigned

Benefits

  • medical
  • dental
  • vision
  • life
  • disability
  • 401(k) with company match
  • generous vacation / sick time (PTO)
  • tuition reimbursement
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