Program Coordinator (53466)

Westcare•Elkhorn City, KY

10d

About The Position

The Program Coordinator provides coordination, leadership, and support in a residential setting and helps oversee a holistic approach to residential treatment for people diagnosed with substance use or co-occurring disorders. The position also oversees the facility’s day-to-day operations to maintain safety and regulatory compliance. The Program Coordinator supports the Program Director with scheduling, staffing, reporting, coverage, staff training, and completion of assigned directives. The role helps maintain community partnerships, supports program marketing and funding-source commitments, participates in treatment team meetings, and works with program staff to resolve issues. Work is performed in an office and in the field; outdoor activities and travel between multiple locations may be required. Regular and prompt attendance is required.

Requirements

Minimum of two years of residential experience in the behavioral health field.
Experience working with individuals with mental health and substance abuse disorders.
Excellent verbal and written communication skills, including the ability to develop a professional plan.
Confidence and comfort working with other agencies and groups.
Interpersonal skills and the ability to work with people from diverse backgrounds and help consortium members and staff resolve relationship and other problems.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to exercise good judgment and discretion.
Ability to work well in a team environment.
Adherence to the highest standards of ethical conduct, especially confidentiality standards.
Professional appearance and demeanor.
Cultural and linguistic sensitivity to the populations served.
Ability to meet the described physical and mental demands, with or without accommodation, including mobility, standing, walking, sitting for extended periods, bending, twisting, reaching, balancing, occasional lifting and carrying up to 50 pounds, navigating stairs, communicating and observing effectively, handling complex information, working under stress, and using approved de-escalation techniques.
Regular and prompt attendance.

Nice To Haves

Bachelor’s degree preferred.
At least two years of experience in social work or a related field preferred.
Intake and assessment experience highly preferred.
Bilingual ability preferred.
Prior experience using office equipment, including phones, scanners, printers, fax machines, and web cameras, highly desired.

Responsibilities

Assist the Program Director with scheduling, staffing, and reporting as requested.
Facilitate meetings as needed for the consortium, public, and community leaders.
Ensure directives from the Program Director are completed by the staff members assigned.
Assist in closing coverage gaps as needed.
Prepare, submit, and distribute reports as directed by the Project Director.
Help develop community relationships needed to achieve project goals and maintain positive relationships between WestCare and community agencies.
Work with program staff to problem-solve issues as they arise.
Facilitate program staff orientation and ongoing training when directed by the Program Director.
Assist with program marketing, including speaking to groups to strengthen community partnerships.
Help the program meet its commitments to funding sources, including completing evaluations and forms and submitting documentation on time.
Oversee daily facility operations to maintain safety and regulatory compliance.
Participate in weekly treatment team meetings.
Ensure facility compliance with health, fire, and other regulatory standards.
Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
Perform other duties as assigned.