Program Coordinator

Paul Davis Restoration of SE Puget Sound WA•SeaTac, WA

5d•$65,000 - $75,000•Onsite

About The Position

The Project Coordinator is responsible for driving compliance with the contractual obligations for residential and commercial restoration projects, including water, fire, mold, storm, reconstruction and contents services. This role works closely with internal teams, subcontractors, customers, and vendors to ensure projects progress efficiently, deadlines are met, and company standards are upheld. The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication and problem-solving abilities. Key responsibilities include maintaining project documentation, monitoring project progress, and ensuring a high level of customer satisfaction throughout the restoration process. We’re looking for a self-starter who can drive results through influence.

Requirements

High School Diploma or equivalent
Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)

Nice To Haves

Familiarity with systems such as Xactanalysis, and DASH (also known as RMS or COTALITY) is a plus
Experience or basic knowledge in building construction and restoration processes preferred
Professional appearance and courteous manner
Proactive, assertive personality
Organized, analytical program coordinator who likes a fast-paced environment
Likes to problem-solve and help people find solutions
Strong organizational, multitasking, and problem-solving abilities
Is a stickler for the details
Can review data and deductively think through what information might be missing
Likes to create and follow systems while helping others to follow them as well
Enjoys taking care of others

Responsibilities

Drives compliance with standards and regulations utilizing internal office systems
Supports the Project Management and Estimating teams in building and maintaining client relationships
Fields calls from customers and team members and builds rapport
Proactively follows up with internal teams, subcontractors and vendors to keep requirements, documentation, and deadlines on track
Maintains organized project documentation and filing systems.
Coordinates communication with customers regarding project schedules, timelines, and updates.
Comfortable pushing for answers and persistently following up when action is needed
Maintain accurate records of customer communication and project activity.
Maintain subcontractor documentation, coordination, and compliance tracking.
Coordinate subcontractor and supplier prequalification and registration requirements.
Learns new things about construction and building homes
Has fun and is part of a growing business