Program Coordinator

Lutheran Community Services Northwest•Seattle, WA

5d•$23 - $34•Onsite

About The Position

The bilingual (English/Spanish) Program Coordinator provides administrative and program support for Refugees Northwest Foster Care. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope.

Requirements

Exhibit well-developed communication skills, both written and verbal
Exhibit excellent organizational skills and attention to detail
Exhibit ability to multitask, set priorities and follow directions
Must be able to work in a multicultural setting
Must demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of populations served by the program.
High school diploma/equivalent plus two years of experience in an administrative role OR associate degree or higher required.
Must have excellent communication skills with the demonstrated ability to read, write, and speak English and Spanish; ability to read, write, and understand directions; ability to write basic correspondence; and ability to effectively present information and respond to questions from employees, clients, and the public.
Computer and office equipment skills are essential, including the ability to use Windows and the Microsoft Office Suite, and learn new systems as the need arises.
Standard LCSNW criminal clearance, including national sex offender.
Motor vehicle records, valid driver’s license and auto insurance are required.

Nice To Haves

Experience working in a non-profit and/or social service setting preferred.

Responsibilities

Assist with completing new client arrival documentation, including preparing intake packets, updating electronic case records, and ensuring that required forms of identification are obtained.
Maintain records for dependency court, including tracking and filing all court documents, recording hearing dates, and gathering requested documents and redacting information as needed.
Request and file health records and update electronic case records with required medical, dental, mental health, and immunization information for clients.
Assist in sending and documenting invitations to program events, and tracking/replying to RSVPs.
Assist in maintaining foster parent licensing files by sending reminder emails and filing licensing documents.
Track and respond to program inquiries.
Order, pick up, and deliver food for monthly in-person training.
Provide logistical and event support for monthly in-person training and other program events.
Support foster parent and host home recruitment efforts through distributing outreach materials and participating at and/or providing logistical support for outreach events.
Provide occasional coverage, transporting youth to medical and other appointments and assisting them if needed.
Demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of populations served by the program.
Perform all job functions in accordance with LCSNW’s agency and program specific personnel and administrative policies and procedures including strict adherence to HIPAA standards to ensure confidentiality for clients.

Benefits

A 37.5 per hour work week to ensure work/life balance
Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
Employer-paid short- and long-term disability insurance
Life insurance coverage at no cost to you
Up to 2 weeks of vacation in your first year (based on hours worked)
Up to 2 weeks of sick leave (based on hours worked)
12 paid agency recognized holidays
2 floating holidays to use your way
403(b) retirement plan with employer matching (eligibility applies)
Access to our Employee Assistance Program (EAP) for you and your family
Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status