Program Coor

University of Mississippi•University, MS

About The Position

The Program Coordinator coordinates day-to-day fiscal, administrative, and operational activities for a defined program or set of funded activities. The role supports the Student Disability Services Testing Center by coordinating its daily operations and helping ensure students receive approved accommodations in an alternative testing environment. It also supports faculty and instructors with testing procedures, policies, and use of the relevant portals.

Requirements

  • Bachelor's degree required.
  • Candidates must submit a resume and cover letter.
  • An equivalent combination of related experience and education may be considered, with substitutions assessed on a 1:1 basis.

Nice To Haves

  • Previous accommodated testing experience preferred.

Responsibilities

  • Assist with managing daily operations of assigned projects, programs, or office.
  • Establish and maintain program or office recordkeeping systems and enter information into records or databases.
  • Plan and develop methods and procedures for implementing projects.
  • Maintain productive relationships with state, federal, and private agencies as directed.
  • Assist with coordinating events or conferences, including planning, advertising, vendor services, registration, and completion, when applicable.
  • Initiate contractual agreements between the University of Mississippi and outside agents for supervisor review and signature.
  • Assist with overseeing and coordinating daily operations of the Student Disability Services Testing Center.
  • Ensure students receive approved accommodations in alternative testing environments and exams are administered according to instructor-provided information.
  • Schedule and administer paper-based and computer-based accommodated tests; review, approve, deny, and reschedule individualized testing requests.
  • Review and prepare test materials, print exam instruction forms and exams, and prepare packets for return to instructors.
  • Assist with scheduling and assigning scribes and readers for students who require these accommodations.
  • Train students to use the student portal to schedule tests, renew accommodations, and apply for additional accommodations.
  • Check in students, review photo identification, and assign lockers and seats.
  • Ensure assistive technology and software are available for exams and troubleshoot technical problems during computer-based testing.
  • Answer faculty inquiries and explain testing procedures and policies; train faculty to use the instructor portal and assist with alternative testing agreements and uploading tests.
  • Secure instructor-provided tests, make copies of tests and related materials, return tests to instructors, and maintain accurate return records.
  • Resolve instructor complaints and facilitate solutions while supporting academic integrity and building trust with faculty.
  • Communicate testing procedures and policies to students and faculty.
  • Develop, update, and implement testing policies and procedures.
  • Review data and trends, track testing progression throughout the semester, prepare reports for University administrators, and submit reports to campus testing stakeholders.
  • Collaborate with external organizations to identify testing trends.
  • Assist the Testing Center Manager with supervising and training proctors, student workers, and graduate assistants; cross-train main-office staff on testing procedures.
  • Collaborate with the main Student Disability Services office and provide information about the facility, faculty, and students.
  • Maintain confidentiality and security of testing materials.
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