Program Coor

University of Mississippi•University, MS

3d•$46,904 - $70,366

About The Position

The Program Coordinator coordinates day-to-day fiscal, administrative, and operational activities for a defined program or group of funded activities. In Student Disability Services, the role supports and helps oversee the Testing Center, ensuring students receive approved accommodations and that exams are administered according to instructor-provided instructions. The position coordinates testing logistics, supports students and faculty with testing procedures and portals, maintains secure and accurate testing records and materials, and assists with staff training and supervision. It also contributes to testing policies, reporting, and analysis of testing trends.

Requirements

Bachelor's degree required.
Candidates must submit a resume and cover letter.
An equivalent combination of related experience and education may be considered; substitutions are assessed on a 1:1 basis.
No relevant experience is required.

Nice To Haves

Previous accommodated testing experience preferred.

Responsibilities

Assist with overseeing all aspects of the Student Disability Services Testing Center and coordinate its daily operations.
Ensure students receive their approved accommodations in an alternative testing environment and exams are administered according to instructor-provided information.
Schedule and administer paper-based and computer-based tests for students with accommodations.
Review, approve, deny, and reschedule individualized student testing requests.
Review and prepare test materials, print exam instruction forms and exams, and prepare packets for return to instructors.
Assist with scheduling and assigning scribes and readers for students requiring specialized accommodations.
Train students to use the student portal to schedule tests, renew accommodations, and apply for additional accommodations.
Check in students, review photo identification, and assign lockers and seats.
Ensure specialized assistive technology and software are available for exams and troubleshoot technical issues during computer-based testing.
Answer faculty inquiries and explain testing procedures and policies; train faculty to use the instructor portal.
Assist instructors with alternative testing agreements and uploading tests for students.
Secure tests submitted by instructors, make copies of tests and accompanying materials, and return tests while maintaining accurate return records.
Resolve instructor complaints and facilitate solutions; secure exam materials and support academic integrity.
Answer general inquiries and communicate testing procedures and policies to students and faculty.
Develop, update, and implement testing policies and procedures.
Review data and trends, track testing progression throughout the semester, and prepare reports for University administrators and other campus testing stakeholders.
Collaborate with external organizations to determine testing trends.
Assist the Testing Center Manager with supervising and training proctors, student workers, and graduate assistants.
Cross-train main office staff on testing procedures and collaborate with the Main SDS office to provide information about the facility, faculty, and students.
Maintain confidentiality and security of all testing materials.
Assist with managing program or office operations, recordkeeping, data entry, and methods and procedures for project implementation.
Establish and maintain relationships with relevant state, federal, and private agencies as directed.
May coordinate events or conferences, including planning, advertising, vendor contracting, registration, and completion.
Initiate contractual agreements between the University of Mississippi and outside agents for supervisor review and signature.