Key Carrier Coor
TJX•Union Gap, WA
•Onsite
About The Position
The Key Carrier is an elevated extension of the Coordinator role. Key Carriers primarily perform Coordinator duties and occasionally act as Key Carrier, assuming a leadership role in maintaining all aspects of the store. The role requires open availability, including nights and weekends, and involves modeling exceptional customer service, supporting store operations, and coaching Associates. The position is at Marshalls Store 1444 in Union Gap, Washington.
Requirements
- Open availability and ability to work a flexible schedule, including nights and weekends.
- One year of retail experience and six months of leadership experience.
- Ability to work effectively with peers and supervisors as a team player.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Knowledge of company-standard software, systems, and procedures.
- Knowledge of merchandise flow in stores.
- Proven problem-solving skills.
- Ability to coach, delegate, and follow up effectively on multiple people and tasks.
- Ability to act quickly under challenging circumstances.
- Ability to multitask.
- Superior communication and organizational skills, with attention to detail.
Responsibilities
- Model exceptional customer service and create a positive experience for internal and external customers.
- Promote honesty, integrity, and confidentiality.
- Act as Manager on Duty in accordance with company policies and procedures.
- Ensure the store team completes tasks according to the store plan, adjusting priorities as needed.
- Address immediate customer service issues, provide appropriate coaching, and use discretion to satisfy customers.
- Maintain accurate Associate coverage in service areas.
- Ensure Associates follow operational procedures and opening and closing procedures comply with company guidelines.
- Communicate priorities and progress updates accurately and effectively with management and Associates.
- Give and receive recognition and constructive feedback; provide feedback, recognition, and coaching to Associates.
- Partner with Management on Associate training needs.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in shrink reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) with Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- For eligible Associates: 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, scholarship program, and adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
