Program Coordinator - Personal Supports

The Arc of Washington County•Hagerstown, MD

3d•Onsite

About The Position

The Arc of Washington County is seeking a dedicated, flexible, and motivated Program Coordinator for its Outreach Personal Supports program. The role combines hands-on work as a Direct Support Professional with administrative, scheduling, and program coordination responsibilities. One day per week (Wednesdays) is dedicated to office-based duties, including creating and maintaining individualized schedules, coordinating community activities, reviewing staffing availability, and assisting with administrative and operational needs. The remaining work hours involve providing one-to-one, person-centered support to individuals in their homes and communities, promoting independence, personal growth, community inclusion, and meaningful engagement. The regular schedule is Monday through Friday, 9:00 AM to 5:00 PM, though work outside those hours may be necessary to meet program needs. Flexibility is required. The position is based onsite in Hagerstown, Maryland, and pays $20.35 per hour. It is non-exempt and may be full-time or part-time.

Requirements

High school diploma.
Must be at least 18 years of age.
Valid driver’s license and at least two years of U.S. driving experience, excluding time on a permit.
Safe driving record.
Flexibility to work outside the regular schedule when program needs require it.
Strong organizational, communication, time-management, and problem-solving skills.
Commitment to person-centered thinking and supporting individuals in achieving their personal goals.

Nice To Haves

Experience providing direct support to individuals with intellectual and developmental disabilities.
Scheduling experience.

Responsibilities

Develop and maintain weekly schedules that reflect individuals’ preferences, Person-Centered Plan goals, medical appointments, community activities, and other identified needs.
Ensure scheduled services remain within each individual’s authorized service hours.
Review staffing availability to identify coverage needs, scheduling conflicts, service gaps, and potential barriers to service delivery; communicate unresolved concerns to the appropriate program supervisor.
Assist in planning and coordinating meaningful community-based activities that promote independence, social connections, recreation, and personal interests.
Provide person-centered direct support in individuals’ homes and communities in accordance with their Person-Centered Plans and identified needs.
Assist with activities of daily living, personal care, and community engagement while promoting independence, personal growth, choice, and quality of life.
Support individuals in pursuing personal interests, building relationships, and participating in meaningful community activities.
Perform additional duties as assigned to meet program needs and support the success of the Outreach Personal Supports Program.