Program Coordinator - Personal Supports

The Arc of Washington County•Hagerstown, MD

4d•Onsite

About The Position

The Arc of Washington County is seeking a dedicated, flexible, and motivated Program Coordinator for its Outreach Personal Supports program. The role combines hands-on Direct Support Professional (DSP) work with administrative, scheduling, and program coordination responsibilities. One day per week (Wednesday) is dedicated to office-based work, including developing and maintaining schedules for people supported, coordinating community activities, reviewing staffing availability, and assisting with administrative and operational needs. The remaining hours involve providing one-to-one, person-centered support in individuals’ homes and communities to promote independence, personal growth, inclusion, and meaningful engagement. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. Work outside these hours may be necessary based on program needs, and flexibility is required. The position is hourly and non-exempt, with a pay rate of $20.35 per hour. It is listed as full-time or part-time.

Requirements

High school diploma.
Must be at least 18 years old.
Must have a valid driver's license, at least two years of driving experience in the United States (excluding time on a permit), and a safe driving record.
Flexibility to work outside the stated schedule when required by program needs.
Strong organizational, communication, time-management, and problem-solving skills, and a commitment to person-centered thinking and helping individuals achieve their personal goals.

Nice To Haves

Experience providing direct support to individuals with intellectual and developmental disabilities.
Scheduling experience.

Responsibilities

Develop and maintain weekly schedules for people supported in the Outreach Personal Supports program, reflecting individual preferences, Person-Centered Plan (PCP) goals, medical appointments, community activities, and other identified needs.
Ensure scheduled services remain within each individual's authorized service hours.
Review staffing availability to identify coverage needs, scheduling conflicts, service gaps, and potential barriers to service delivery; communicate unresolved concerns to the appropriate program supervisor.
Help plan and coordinate meaningful community-based activities that promote independence, social connections, recreation, and personal interests.
Provide person-centered direct support in individuals’ homes and communities in accordance with their Person-Centered Plans and identified needs.
Assist with activities of daily living, personal care, and community engagement while promoting independence, personal growth, choice, and quality of life.
Support individuals in pursuing personal interests, building relationships, and participating in meaningful community activities.
Perform additional duties as assigned to meet program needs and support the success of the Outreach Personal Supports Program.