Supports Coordinator - RN - MCH

The Senior Alliance•Dearborn, MI

About The Position

The Supports Coordinator conducts comprehensive assessments and reassessments for older adults and/or disabled members enrolled in MI Coordinated Health. The coordinator works with members’ Health Plan care coordinators and an internal interdisciplinary team to develop and monitor care plans, including determining the frequency and duration of health-related services. The role facilitates delivery of needed services through physicians, home health care agencies, purchase-of-service agencies, and other providers, and works with families and caregivers to maximize available support systems. The position requires documenting coordination activities, budgets, and project activities; monitoring service delivery and member needs; and ensuring compliance with program standards and guidelines. The coordinator must be able to travel throughout Wayne and Macomb Counties for regular home and nursing-facility assessments. Other duties may be assigned.

Requirements

Meet one of the stated education and licensure pathways: a Bachelor of Science degree in nursing from an accredited four-year college or university is preferred, with a current State of Michigan RN license required; or a bachelor’s or master’s degree in social work from an accredited college or university with all required State of Michigan social work licensure and certifications.
Two years of experience in a nonprofit environment with a community health and/or human services organization working with older adults.
Some experience with data entry and data management.
Excellent interpersonal, partnership, and group-process skills.
Accuracy, conscientiousness, flexibility, and attention to detail.
Computer proficiency and comfort moving between different software systems.
Ability to accept direction, stay organized, and meet deadlines.
Willingness to work in a team environment.
Willingness to participate in philanthropy on behalf of The Senior Alliance, which is a requirement for all employees.
Valid driver’s license and reliable transportation.
Ability and willingness to travel throughout Wayne and Macomb Counties.

Nice To Haves

Familiarity with the aging network, community organizations, and resources for seniors.
Bachelor of Science degree in nursing from an accredited four-year college or university is preferred.

Responsibilities

Conduct comprehensive member assessments to determine the health care needs of assigned MI Coordinated Health members.
Conduct member reassessments to determine whether changes to participants’ service-level plans are needed.
Work with an internal interdisciplinary team and Health Plan care coordinators to develop member care plans, including determining the frequency and duration of health-related services.
Facilitate delivery of care-plan services through physicians, home health care agencies, other health service providers, purchase-of-service agencies, and other service organizations.
Monitor members’ service-level needs and ascertain that needed services are delivered.
Work with family members and volunteer caregivers to maximize informal support systems.
Document supports coordination activities, budgets, and project activities for reports.
Ensure compliance with program standards and guidelines.
Travel to areas throughout Wayne and Macomb Counties for home and nursing-facility assessments.
Handle other duties as assigned.