Program Coordinator, Community Benefit

Hospital for Special Surgery•New York, NY

6d•$73,500 - $112,250

About The Position

The Program Coordinator, Community Benefit serves as an enterprise point of contact for Hospital for Special Surgery’s Community Benefit programming. The role maintains an inventory of community programs, works with departments to identify and align programs with Community Health Needs Assessment (CHNA) and Community Service Plan (CSP) priorities, and supports program leads in meeting Community Benefit criteria for IRS Schedule H (Form 990) reporting. The coordinator helps implement the Enterprise Community Benefit Program & Evaluation Framework and partners with regional sites, departments, and community-based organizations to identify gaps, reduce duplication, and expand partnerships serving populations with the greatest health needs. The position coordinates Mission Impact Committee operations, including meetings, materials, minutes, and follow-up actions; leads development of the annual Community Benefit report; and supports presentations, leadership updates, and cross-departmental working sessions. It also manages the annual Community Benefit project calendar and milestones, serves as an operational liaison to the Senior Coordinator, Outcomes, Data Analytics & Scholarly Activity, coordinates with internal partners, and provides general administrative support. The role is based in a clinically oriented academic medical center setting and requires a commitment to health equity and culturally responsive engagement.

Requirements

Bachelor’s degree in public health, health administration, nonprofit management, or a related field.
2–3 years of experience in community health programming, community benefit, program coordination, or a related field, including independent management of programs or projects.
Ability to build relationships and coordinate work across multiple departments, clinical stakeholders, and community-based organizations in a matrixed environment.
Strong project management skills, including managing multiple timelines, stakeholders, and deliverables across an enterprise.
Strong written and verbal communication skills, with the ability to communicate clearly and effectively with clinical, administrative, executive, and community audiences.
Commitment to health equity and culturally responsive engagement with diverse communities.
Ability to work effectively in a clinically oriented, academic medical center setting.

Nice To Haves

Master’s degree, such as an MPH, MPA, or MHA.

Responsibilities

Serve as the enterprise point of contact for Community Benefit programming and maintain a current roster of programs, program leads, and partner organizations across departments and regions.
Engage departments to identify HSS-funded community programs not yet included in Community Benefit reporting and understand each program’s activities, population served, and funding.
Guide program leads in aligning existing and new offerings with CHNA and CSP priorities and applying Community Benefit criteria for IRS Schedule H (Form 990) inclusion.
Coordinate program-level implementation of the Enterprise Community Benefit Program & Evaluation Framework and help departments follow its phased roadmap.
Partner with program leads and Regional Ambassadors, including regional sites, to identify gaps, reduce duplication, and align offerings with CSP priorities and Community Benefit requirements.
Develop and sustain relationships with community-based organizations and expand partnerships that reach populations with the greatest health need.
Coordinate Mission Impact Committee meeting logistics, including scheduling, communications, materials, minutes, and follow-up action tracking.
Lead development and production of the annual Community Benefit report, coordinating content and timelines.
Support committee presentations, briefing materials, and Community Benefit updates for the Committee, executive sponsors, and institutional leadership.
Coordinate leadership convenings and cross-departmental working sessions that advance the Committee’s multi-year roadmap and priorities.
Manage the annual Community Benefit project calendar, including CHNA, CSP, and Schedule H milestones, and ensure submission deadlines are met.
Serve as the operational liaison to the Senior Coordinator, Outcomes, Data Analytics & Scholarly Activity, connecting program leads for accountability.
Coordinate with HSS Finance, Marketing, and other internal partners to keep timelines, communications, and deliverables on track.
Provide general administrative support to the department and perform other duties as assigned.