Community and Youth Program Coordinator

Avalon Housing•Ann Arbor, MI
•Onsite

About The Position

Avalon Housing is a nonprofit supportive housing provider whose mission is to build healthy, safe, and inclusive supportive housing communities as a long-term solution to homelessness. The Community and Youth Coordinator (CYC) manages community programming at community centers located at Avalon properties, providing support, activities, and resources to Avalon families. The coordinator works with partners to offer trauma-informed, age-appropriate programs for youth and teens and serves as a caring, supportive adult they can turn to outside their immediate family. The CYC collaborates with Avalon staff to assess youth and family needs and plan community center programming and engagement. This is a full-time, salaried, exempt position based in Ann Arbor, Michigan. The schedule is generally Monday through Friday, 9:00 a.m. to 5:00 p.m., with occasional work outside normal business hours as program needs require. The starting wage is $47,511. A valid Michigan Chauffeur license and reliable transportation are required. The role involves sitting for long periods, driving a vehicle with passengers, communicating by talking and hearing, lifting and carrying items weighing up to 50 pounds, and operating computer hardware systems. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Avalon is an equal opportunity employer and actively seeks applicants from diverse backgrounds, including people with disabilities or mental health conditions and people with lived experience of homelessness or recovery from substance use disorder. Applicants with criminal histories are also encouraged to apply; criminal history information is not requested unless an offer of employment is extended.

Requirements

  • At least one year of experience in human services working with individuals experiencing homelessness, mental illness, chronic health issues, and/or addiction disorders.
  • At least one year of experience working with children and youth using positive youth development principles or other evidence-based developmental frameworks.
  • Strong verbal and written communication skills.
  • Ability to engage individuals at their current stage of change and apply harm reduction principles.
  • Ability to work flexible hours as required by program needs.
  • Ability to work with diverse populations in a nonjudgmental way.
  • Interest and experience working with individuals who are difficult to engage or refer to traditional programs.
  • Valid Michigan Chauffeur license.
  • Reliable transportation.
  • Ability to sit for long periods, drive a vehicle with passengers, communicate by talking and hearing, lift and carry items weighing up to 50 pounds, and operate computer hardware systems.

Nice To Haves

  • Bachelor’s degree in social or behavioral science preferred.
  • Experience with or working knowledge of community organizing.
  • Serve Safe certification.
  • Adult, Infant, and Pediatric CPR and First Aid certifications; these can be completed upon hiring.

Responsibilities

  • Engage tenants and families through creative strategies that build trust and confidence.
  • Coordinate, initiate, and facilitate on-site activities, mutual aid support groups, outings, community meetings, events, and meals.
  • Identify new partnerships and collaborate with current youth program partners, including Ann Arbor Public Schools and local youth-serving organizations.
  • Lead a weekly food pantry and support agency food pantries as needed.
  • Ensure the Community Center is welcoming, accessible, and well-organized.
  • Provide crisis intervention and head-of-household or child intervention as needed.
  • Advocate for tenants, provide referrals, and connect them with external community resources.
  • Meet documentation requirements as dictated by program needs.
  • Provide oversight of volunteers for site-based events and activities.
  • Participate in weekly team meetings and regular supervisor check-ins.
  • Work flexible hours and attend events outside normal business hours as required.

Benefits

  • Three weeks of vacation time plus additional sick and personal time allowances.
  • Additional paid days off, including at least one paid day off per month.
  • Full-time employees can select from three medical insurance plans, including coverage options for themselves and their families.
  • Dental and vision insurance with no per-payroll premium contribution.
  • Life insurance and short-term disability coverage for employees working 16 or more hours per week, with premiums fully covered by Avalon.
  • 403(b) retirement plan through Vanguard, available to all employees.
  • AD&D and short-term disability plan.
  • Employee Assistance and Wellness programs.
  • Additional holidays.
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