Youth and Community Engagement Coordinator (300017)

Lutheran Services Florida • Miami, FL

5d

About The Position

The Youth and Community Engagement Coordinator serves as a community liaison, connecting youth with positive experiences, resources, and support to help decrease involvement in dependency or child welfare systems. This is a direct-care position requiring travel between Miami and Homestead. The coordinator works with the Program Director to develop community engagement plans, build partnerships with local organizations and stakeholders, identify barriers to services, and involve community members in developing services and activities for youth and families.

The role provides nonclinical counseling, prevention activities, social-skills instruction, and education and support in social, life, and parenting skills. The coordinator advocates for clients, helps connect them to appropriate community resources, maintains accurate case documentation and reports, and promotes LSF programs and services. The position also involves outreach, volunteer workdays, community events, weekend learning activities, staff training, supervision, and team meetings. The coordinator carries an agency cellular phone 24 hours a day and provides rotating on-call services and emergency house coverage as needed.

Requirements

• High school diploma or GED required.
• One to three years of experience in adolescent and family counseling, facilitating group sessions, and performing intake and psychosocial, suicide, or risk assessments.
• Experience working with troubled youth and their families.
• Good time-management and organizational skills.
• Strong verbal and written communication, interpersonal, and leadership skills.
• Ability to communicate effectively with clients, parents, coworkers, volunteers, government and other agencies, and the general public.
• Dependability, discretion, good judgment, and ability to maintain confidentiality.
• Ability to maintain effective interactions with young people and good working relationships with colleagues, partners, and stakeholders.
• Sensitivity to the cultural and socioeconomic characteristics and needs of the service population.
• Ability to drive and travel; ability to use a phone, sit for extended periods, write case notes, and file.

Nice To Haves

• Some post-secondary education or a degree in a human services field such as social work, counseling, psychology, or education.

Responsibilities

• Provide nonclinical individual and group counseling, prevention activities, and social-skills instruction.
• Provide education and support to clients in social skills, life skills, and parenting skills.
• Provide rotating on-call services and house coverage as needed in emergencies.
• Recommend appropriate curricula and program supplies.
• Advocate for clients with community agencies, courts, the Department of Juvenile Justice, schools, and other providers.
• Maintain accurate client records and complete required administrative duties, case documentation, and statistical reports.
• Participate in and provide staff and professional training, attend one-to-one supervision, and participate in team meetings.
• Work with the Program Director to develop a community engagement program with agreed goals and priority audiences.
• Identify, maintain, and strengthen relationships with local community organizations, faith groups, and stakeholders.
• Identify barriers to accessing local services and develop strategies to address them.
• Involve community members in developing services related to advice, welfare, and housing.
• Report regularly to the Program Director and provide reports to internal and external bodies as required.
• Organize workdays for volunteers recruited from community agencies, outside bodies, and corporate organizations.
• Involve local and wider communities in events and activities; develop learning or fundraising events and promote weekend learning activities for school-age children and youth groups.
• Prepare an annual work plan outlining planned initiatives and targets.
• Visit local groups and services and make short presentations when requested.
• Identify appropriate community connections for clients and build lasting relationships with young people, teachers, parents, and other stakeholders.
• Promote LSF programs and services and communicate service details, availability, and waiting times transparently to stakeholders and internal staff.
• Seek feedback from young people about services, provide ways for them to raise concerns, and act on that feedback.
• Follow agency policies, governance, delivery philosophy, licensing, and quality-assurance standards; remain current with relevant training and professional development, particularly safeguarding, risk, and safety.
• Adjust daily planning sensitively to individual children’s differences and needs.
• Carry and maintain an agency cellular phone 24 hours a day.
• Perform other duties as reasonably assigned.

Benefits

• Medical, dental, and vision coverage
• 24/7 telehealth access to doctors
• Employee Assistance Program
• Employer-paid life insurance equal to one times salary
• 13 paid holidays plus one floating holiday
• Generous paid time off, starting at 16 working days per year
• 403(b) retirement plan with a 3% discretionary employer match or 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED