Program Coordinator, Community Benefit

Hospital for Special Surgery • New York, NY

5d

About The Position

The Program Coordinator, Community Benefit serves as the enterprise point of contact for Community Benefit programming at HSS. The role maintains an inventory of community programs, program leads, and partner organizations; works with departments to identify programs for Community Benefit reporting; and helps align programming with CHNA and CSP priorities and IRS Schedule H (Form 990) criteria. The coordinator supports implementation of the Enterprise Community Benefit Program & Evaluation Framework and partners with program leads and Regional Ambassadors to identify gaps, reduce duplication, and expand community partnerships.

The position coordinates Mission Impact Committee operations and leadership convenings, leads development of the annual Community Benefit report, and prepares committee and leadership materials. It manages the annual Community Benefit project calendar and milestones, connects program leads with the Senior Coordinator, Outcomes, Data Analytics & Scholarly Activity, and coordinates with Finance, Marketing, and other internal partners. The role also provides general administrative support to the department and performs other duties as assigned.

Requirements

• Bachelor’s degree in public health, health administration, nonprofit management, or a related field.
• 2–3 years of experience in community health programming, community benefit, program coordination, or a related field, including independent management of programs or projects.
• Ability to build relationships and coordinate work across multiple departments, clinical stakeholders, and community-based organizations in a matrixed environment.
• Strong project management skills and ability to manage multiple timelines, stakeholders, and deliverables across an enterprise.
• Strong written and verbal communication skills, including ability to communicate clearly and effectively with clinical, administrative, executive, and community audiences.
• Commitment to health equity and culturally responsive engagement with diverse communities.
• Ability to work effectively in a clinically oriented academic medical center setting.

Nice To Haves

• Master’s degree, such as an MPH, MPA, or MHA.

Responsibilities

• Serve as the enterprise point of contact for Community Benefit programming and maintain a current roster of HSS community programs, program leads, and partner organizations across departments and regions.
• Engage departments to identify HSS-funded community programs missing from Community Benefit reporting and understand their activities, populations served, and funding.
• Guide program leads in aligning new and existing offerings with CHNA and CSP priorities and applying Community Benefit criteria for potential IRS Schedule H (Form 990) inclusion.
• Coordinate program-level implementation of the Enterprise Community Benefit Program & Evaluation Framework and help departments understand expectations and phased roadmap steps.
• Partner with program leads and Regional Ambassadors, including regional sites, to identify gaps, reduce duplication, and align offerings with CSP priorities and Community Benefit requirements.
• Develop and sustain relationships with community-based organizations and expand partnerships reaching populations with the greatest health need.
• Coordinate Mission Impact Committee meeting logistics, including scheduling, communications, materials, minutes, and follow-up action tracking.
• Lead development and production of the annual Community Benefit report, coordinating content and timelines.
• Support committee presentations, briefing materials, and Community Benefit updates for the Committee, executive sponsors, and institutional leadership.
• Coordinate leadership convenings and cross-departmental working sessions advancing the Committee’s multi-year roadmap and priorities.
• Manage the annual Community Benefit project calendar, including CHNA, CSP, and Schedule H milestones, and ensure departments and program leads meet submission deadlines.
• Serve as the operational liaison to the Senior Coordinator, Outcomes, Data Analytics & Scholarly Activity, connecting program leads for accountability.
• Coordinate with HSS Finance, Marketing, and other internal partners to keep timelines, communications, and deliverables on track.
• Provide general administrative support to the department and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level