About The Position

The Program Coordinator is responsible for all essential functions and supervising Direct Support Professionals at assigned locations delivering services to individuals. This role is responsible for supervising the day-to-day operations of each home as assigned, coordinating and monitoring staffing and scheduling, managing house expenses per budget, and ensuring site safety, specific emergency training, and overall compliance. The Program Coordinator also trains staff on specific processes, procedures, and practices, ensures daily documentation and reporting, and acts as a community and family liaison for the site, which may include new resident intake. Additionally, this role coordinates and manages individual services including individual service plans, safely transports individuals via car or van, and responds to rare "off hours" emergencies when necessary. The Program Coordinator communicates timely with their manager regarding pertinent issues and works collaboratively with peers and other departments, as well as communicates timely and accurately with families and guardians regarding changes. They model The LADD Way (TLW) and supervise direct reports, ensuring their performance is aligned with TLW and the policies and practices set for the department. The Program Coordinator represents LADD in a positive manner as appropriate, stays up-to-date on industry practices, and ensures appropriate ongoing training of current staff. They also keep up-to-date on all relevant training and certifications.

Requirements

  • Supervising Direct Support Professionals at assigned locations
  • Fulfilling LADD’s mission to empower adults with developmental disabilities to live, work and connect
  • Engaging directly with developmentally disabled adults and their families based on their prescribed individual needs
  • Supervising the day-to-day operations of each home as assigned
  • Coordinating and monitoring staffing and scheduling
  • Managing House expenses per budget
  • Ensuring site safety, specific emergency training, and overall compliance
  • Training staff on specific processes, procedures, and practices
  • Ensuring daily documentation and reporting
  • Acting as community and family liaison for site, which may include new resident intake
  • Coordinating and managing individual services including individual service plans
  • Safely transporting individuals via car or van
  • Responding to rare “off hours” emergencies when necessary
  • Communicating timely with manager regarding pertinent issues and working collaboratively with peers and other departments
  • Communicating timely and accurately with families and guardian’s regarding changes
  • Modeling The LADD Way (TLW) and supervising direct reports ensuring their performance is aligned with TLW and the policies and practices set for the department
  • Representing LADD in a positive manner as appropriate
  • Staying up to date on industry practices and ensuring appropriate ongoing training of current staff
  • Keeping up-to-date on all relevant training and certifications
  • Serving as back-up to program manager when necessary and filling in for staff as needed
  • Serving as an advocate for the organization’s mission and programs in the community
  • Participating in interviewing for new employees at assigned location
  • Participating in all CPT meetings

Responsibilities

  • Supervising the day-to-day operations of each home as assigned
  • Coordinating and monitoring staffing and scheduling
  • Covering open shifts as needed
  • Managing House expenses per budget
  • Ensuring site safety, specific emergency training, and overall compliance
  • Training staff on specific processes, procedures, and practices
  • Ensuring daily documentation and reporting
  • Acting as community and family liaison for site, which may include new resident intake
  • Coordinating and managing individual services including individual service plans
  • Safely transporting individuals via car or van
  • Responding to rare “off hours” emergencies when necessary
  • Communicating timely with manager regarding pertinent issues and working collaboratively with peers and other departments
  • Communicating timely and accurately with families and guardian’s regarding changes
  • Modeling The LADD Way (TLW) and supervising direct reports ensuring their performance is aligned with TLW and the policies and practices set for the department
  • Representing LADD in a positive manner as appropriate
  • Staying up to date on industry practices and ensuring appropriate ongoing training of current staff
  • Keeping up-to-date on all relevant training and certifications
  • Serving as back-up to program manager when necessary and filling in for staff as needed
  • Serving as an advocate for the organization’s mission and programs in the community
  • Participating in interviewing for new employees at assigned location
  • Participating in all CPT meetings
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