Program Coordinator

The Salvation Army Canada and Bermuda Territory•Moncton, NB

3d•Onsite

About The Position

The incumbent plans and facilitates the effective coordination of the CFS program and its activities, according to the organization’s standards and ministry guidelines. This role will organize and conduct annual Christmas Kettle Fundraising Campaign, special projects, and fundraisers to support program needs.

Requirements

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.
Completion of a formal post-secondary program of two academic years.
CPR, First Aid, Food Safe and Non-Violent Crisis Training or willingness to complete once hired.
At least three years of previous related experience.
Supervisory/management skills and the ability to lead, coach and motivate
At least one year of previous experience with broader community engagement (such as events or communications)
Knowledgeable about Social Media management and advertising
Experience working with a web-based volunteer database (e.g., VSP)
Intermediate to advanced proficiency in Microsoft Office suite and editing software
Excellent oral and written communication skills, including strong conflict-resolution skills
Proven ability to communicate and work effectively with a diverse population of staff, volunteers, and clients
Strong administrative, time-management, and organization skills
Current Driver’s License with driver’s abstract
Attention to detail, problem solving and analytical skills
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
Strong organizational and time management skills with the ability to complete assignments and meet deadlines with minimal supervision.
Attention to detail, problem solving and analytical skills.

Responsibilities

Coordinate/organize/develop ongoing and seasonal programs and events such as the Christmas Program, Summer Program, drop-in programs, community kitchen, special events, etc.
As directed, support pre-planned program activities for the community (food assistance, crafts, sports, games, music, homework stations, Bible-based devotions, community church, meetings, students support, etc.).
Work with Director to ensure that programs (including program reviews, inspections and audits) meet contractual, legal and internal requirements.
Maintain accurate records of client/program information on The Salvation Army’s computer systems while maintaining confidentiality and providing statistical reports.
Maintain accurate written records, logs of activities, including activity reports and statistical information.
Receive, record, secure monetary and non-monetary donations; ensure appropriate information is available for the issuing of donation receipts and recognitions.
Work in a team setting supporting various tasks and activities.
Provide general assistance during public relations events and regular campaigns.
Maintain strict confidentiality of all matters pertaining to the program participants.
Adhere to policies and procedures relating to the programs.
May assist with different basic administrative tasks – photocopy activities, greeting visitors, supporting reception, forwarding visitors, etc. as required.
May keep a log of different activities.
Assist with the MU/facility general clean up and set up for different activities.
Provide general information to visitors.
Network with Salvation Army, government, and community social services providers to coordinate resources for the benefit of clients and program.
Represent The Salvation Army Community & Family Services within the community, as directed by the Director of Moncton CFS.
Provide direction and support to volunteers and ensure that they work together to achieve the purposes of the organization.
Responsible to coordinate, review, and assign weekly workload for Community and Family Services volunteers and maintain required paperwork.
Submit strategies and recommendations for volunteer development to Director.
Monitor volunteer safety practices in compliance with health and safety standards, and prepare, submit and act on incident reports, under the authority of the Director, providing calming intervention, as required.
Report any safety hazards, maintenance problems, equipment, or supply needs to the Director.