Program Coordinator

University of Miami•Coral Gables, FL

11d

About The Position

The Department of Talent & Organizational Development is currently seeking a full time Program Coordinator. The Program Coordinator supports strategic and organizational development programs which includes managing online professional development platforms. The Program Coordinator also supports the day-to-day operations of programs, which includes logistics, training data analysis, coordination of resources, and classes or sessions.

Requirements

Working knowledge of current human resources, leadership development and workforce engagement trends and practices
Great problem-solving skills, resourceful and capable of taking the initiative when needed
Analytical abilities and results oriented
Excellent organizational skills
Strong interpersonal, presentation and written communication skills
Excellent customer services skills with ability to interact with all organizational levels: faculty, staff, physicians, and senior leadership
Creative thinker, solutions-oriented leader with superior influencing, communication, facilitation, and interpersonal skills
Bachelor’s Degree in Human Resources, Human Resource Management, Education or a related field.
1 year of human resources experience in career development, training and development and or workforce engagement.

Responsibilities

Provides logistical and administrative support to Program Managers, the Manager of Professional and Leadership Development, and Directors in the implementation of development programs.
Works with program managers to develop and implement new methods to track program participants’ progress in the development programs using tools such as Onbase, Excel and others.
Monitors and supervises activities in accordance with training program plans.
Supports program managers with logistics for the programs (design of room layout, catering, training materials, etc.)
Evaluates program effectiveness and offers suggestions for improvements.
Works with LMS Administrator to maintain training records.
Research and support the implementation and integration of online platforms to support and enhance development programs.
Communicates with participants to confirm registration and answer general questions.
Prepares materials and documents for training programs and keeps updated inventory of training materials.
Coordinates scheduling of program sessions and designated rooms.
Coordinates collection, compilation, and analysis of program activity data.
Coordinates day-of logistics and synchronizes efforts with the program assistants and administrative assistant to assure sessions are set up as designed.
Serves as a technical producer for on-line offerings and orientation programs. Set up webinars, send invitations and follow-up materials, and provide technical support as the tech host during virtual live events.
Works with Talent and Organizational Development manager to review and update project plans and materials for programs and initiatives.
Serves as an advisor during training with participants.
Manages virtual and in person classroom unexpected situations.
Manage training material inventory with the support of the program assistant, responsible for the ordering and reordering of training materials.
Performs other duties as assigned.