Program Coordinator, FCC

UPMC•Pittsburgh, PA

About The Position

The Program Coordinator oversees the program and staff at designated Family Care Connection (FCC) locations and is responsible for center operations and facility management. The role independently coordinates and administers day-to-day site operations in keeping with the program philosophy and Hospital policies and practices. The coordinator supports staff and families, promotes community collaboration, monitors site productivity and program budgets, and helps sustain and broaden funding sources. This is a full-time position at the Family Care Connection in Hilltop/Mt. Oliver, with hours of 8:30 a.m. to 5:00 p.m. Occasional weekend availability is required.

Requirements

Bachelor's or master's degree in Social Work, Early Childhood Education, or a related field.
A minimum of five years of experience.
Strong problem-solving skills and the ability to work respectfully with individuals and families from diverse backgrounds.
Experience supervising and positively creating and uniting a team.
Excellent communication and interpersonal skills.
Driver's license required.
CPR certification required within 30 days of hire.
Act 31, 33, 34, and 73 clearances, with renewals.

Responsibilities

Collaborate with community-based organizations to coordinate service delivery and avoid duplication of services.
Attend annual Hospital and departmental fire, safety, and infection-control training and maintain current knowledge of applicable safety procedures.
Supervise staff and support their work to improve the health and well-being of children and families enrolled in the Family Care Connection Program.
Collaborate with staff at other FCC sites and family centers, and participate in meetings and events that promote the family support movement.
Prepare and analyze written reports, including monthly and quarterly program reports and reports required by funders.
Oversee Management Information System paperwork and analyze site productivity.
Support community-development efforts and promote community programs; use family assessments to determine family needs.
Ensure patient safety by following established building-safety procedures and policies for consent, authorizations, and confidential information.
Train and facilitate staff using train-the-trainer models for evidence-based prevention programs.
Provide the FCC Manager with input on performance evaluations, disciplinary actions, interview feedback, and other Human Resources matters.
Under the direction of the FCC Manager, assist with fiscal responsibility for the program and maintain and monitor the budget in cooperation with the Hospital.
Integrate UPMC Community Benefit initiatives into FCC sites.
Coordinate and administer day-to-day site operations in accordance with program philosophy and Hospital policies and practices.
Create and maintain a welcoming center that supports families in setting and attaining goals, and oversee the physical environment for safety and security.
Conduct weekly case consultations and assign new families to family-to-family support workers.
Initiate and participate in efforts to secure continued, new, or broader funding sources.