Program Coordinator: Medically Tailored Meals

Rethink Food • New York, NY

8d • Onsite

About The Position

The Program Coordinator will play a vital role in supporting the Medically Tailored Meals (MTM) team at Rethink Food. by helping to enroll individuals in New York State's 1115 Waiver program and address their needs by connecting them with appropriate resources, as well as taking on other additional projects. This position will work closely with Rethink Food’s Registered Dietitian, the overall Rethink team, and external care managers, healthcare providers, and community-based organizations to assess risk, and refer members to resources.The Program Coordinator will contribute to improved health outcomes and reduced healthcare costs by proactively addressing the impact of services such as food, nutrition, and housing on overall well-being. PLEASE NOTE THIS IS A 1099 CONTRACTOR POSITION.

Requirements

• 2+ years experience in customer service.
• Strong communication, interpersonal, and active listening skills.
• Experience handling confidential information/ HIPPA compliance
• Ability to work independently and as part of an interdisciplinary team.
• Excellent organizational and time management skills.
• Cultural competency and sensitivity to diverse populations.

Nice To Haves

• Bilingual English/Spanish preferred.
• Preferred candidates are enrolled in a Masters program in Nutrition, Dietetics, Public Health, or a related field.
• Preferred experience in community nutrition or a related healthcare setting.
• Preferred experience working with individuals with vulnerable populations including: complex health and social needs, particularly those experiencing food insecurity.

Responsibilities

• Provide exceptional customer service by responding promptly, empathetically, and professionally to client inquiries, concerns, and needs.
• Conduct initial outreach screening and eligibility assessments to identify individual needs, barriers, and risk factors for program participants.
• Collaborate with care managers and other members of the interdisciplinary care team to develop and implement individualized care plans aligned with overall health goals.
• Document all assessments, interventions, referrals, and follow-up activities in accordance with program guidelines and electronic health record (EHR) systems.
• Participate in regular team meetings and case conferences to discuss participant progress and collaborate on care planning.
• Adhere to all organizational policies and procedures, as well as ethical and professional standards.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed