Program Coordinator

Sevita • Austin, TX

7d

About The Position

This role is critical to our success. As a mission-driven organization, we are intensely focused on expanding access to services and developing new and more effective ways of delivering supports and services to individuals with a range of intellectual and developmental disabilities.

Requirements

• BA/BS in Business, Health Care Administration, or Social Services.
• High school diploma or GED equivalent and three years of related job experience may be substituted per area regulations.
• A minimum of two years of verifiable work experience providing services and supports to individuals with developmental disabilities.
• One year previous supervisory experience preferred.
• Experience in managing systems, processes, and people.
• Valid driver’s license.

Nice To Haves

• Exceptions must have written approval from Regional Management

Responsibilities

• Manages, coordinates, and oversees different programs and projects.
• Coordinates team meetings with staff and create personal and service plans for each consumer and guardian.
• Ensures consumer and guardian participation in development of service plan and personal futures plan.
• Schedules and chairs screening for program vacancies and develops waiting list for potential consumer vacancies.
• Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when moving out.
• Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff.
• Ensures all written training programs are implemented and revised as needed.
• Demonstrates knowledge of contractual, legal, and regulatory requirements.
• Monitors to ensure all service sites deliver services in accordance with contractual, legal, and regulatory requirements and implements/coordinates any necessary plans of correction from a regulatory body.
• Facilitates 1:1 interactions with peers, superiors, and subordinates and fosters team spirit and company pride among team members and agency.
• Is aware of quality indicators and achieves results.
• Uses leadership and communication skills to motivate team members toward agency objectives.
• Documents consumer progress or regression.
• Initiates discharge planning if appropriate.
• Maintains records appropriately.
• Maintains fiscal spending within limits of approved budget (e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc.).
• Monitors workers’ compensation and unemployment claims for assigned service site(s).
• Proactively works to reduce claims and minimize risk/exposure of agency.
• Monitors all consumer finance documentation.
• Implements/monitors compliance with the company's Health and Safety programs.
• Attends industry functions to promote positive relationships with other providers.
• Develops positive relationships with all funding sources to promote new business.
• Utilizes problem solving/mediation skills when employee to employee conflicts arise.
• Monitors exit interview results and investigates areas of concern that may be identified through this process.
• Manages budgeted staff hours to provide effective and efficient service delivery.
• Implements staff recruitment and retention programs to promote positive work environment.
• Oversees/participates in the hiring process of all assigned positions in accordance with the company's policy and local, state, and federal employment law.
• Actively works toward achieving/maintaining Affirmative Action goals within assigned service site(s).
• Ensures all assigned staff receive training and supervision as needed to meet performance expectations.
• Recognizes staff with Pro team, performance management evaluations, individual development goals, etc.
• Ensures assigned staff is evaluated fairly and timely in accordance with the company's performance evaluation procedures.
• Ensures that all information from upper management is conveyed to employees as applicable and appropriate.
• Ensures that all job opportunity listings are shared with employees.
• Maintains and/or monitors training reports to ensure timely training of staff for all assigned service sites.
• Other duties as assigned.

Benefits

• Full compensation/benefits package for full-time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
• Job security with nationwide career development and advancement opportunities.
• Employee Referral Program bonus opportunities for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level